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Johannesburg Water SOC Ltd (JW) is a municipal entity  incorporated on 21 November 2000 and commenced business on 1 January 2001 as an independent company, with the City of Johannesburg (CoJ) as its sole shareholder. JW was formed following the iGoli 2002 Transformation Plan, an initiative led by the former Greater Johannesburg Metropolitan Council.

  • Region A: Midrand/Ivory Park/Diepsloot/Kya Sand
  • Region B: Rosebank/Randburg/Emmarentia/Greenside/Melville/Northcliff/Parktown
  • Region C: Roodepoort/Constantia Kloof/Northgate
  • Region D: Doornkop/Dobsonville/Protea Glen
  • Region E: Alexandra/Wynberg/Sandton
  • Region G: Orange Farm/Ennerdale/Lenasia

Johannesburg Water’s infrastructure assets in support of its business comprise:

  • 89 Water Reservoirs
  • 28 Water Towers
  • 10 Depots
  • 4 Laboratories
  • 12 581 km distribution pipes
  • 6 Wastewater Treatment Works

The entity supplies 1.4 million domestic, commercial and industrial customers and serves an estimated consumer base of 4.5 million people with approximately 1,574 ml/day and treats it to acceptable. It employs approximately 2 500 people.


To be a water and sanitation utility that works.


To provide all the people of Johannesburg with access to quality water and sanitation services by:

  • Delivering a professional, sustainable, affordable and cost-effective service
  • Upgrading services in marginalised areas (pro-poor development)
  • Creating a customer-focused culture that responds to the needs of citizens, customers and business
  • Valuing and developing its employees to build a sustainable capacity
  • Safeguarding public health and safety within the CoJ
  • Preserving natural resources for future generations
  • Managing assets and leveraging on technology


  • Teamwork
  • Accountability
  • Cost Effectiveness
  • Communication
  • Customer Service