INTERRUPTIONS

Check for any planned or unplanned (emergency) service disruptions, such as upgrades and maintenance that may affect your area. Plus where possible, find estimated times for when we expect your service to become available.

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REPORT

Report all significant water losses, broken pipes, water main leaks, infrastructure abuse as well as anonymously reporting fraud and corruption.

REPORT
Johannesburg Water  and City of Johannesburg in the media
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    WAR ON LEAKS

    A programme designed to proactively fix leaking taps, pipes and meters to minimize water losses in the City of Johannesburg.

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    WATER SAVING TIPS

    Why must you use water efficiently and how to conserve water without necessarily changing your lifestyle.

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    WATER SAFETY

    A campaign designed by Johannesburg Water to educate residents about water safety.

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    SERVICE DELIVERY

    Service levels and standard turnaround times according to our customer charter during service interruptions.

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    TAPPIE

    Johannesburg Water’s educational mascot programme aimed at teaching primary school learners about where our water comes from.

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    BOREHOLES

    Drilling a water borehole, it is an excellent way to access pure and natural underground water.

BLUE DROP

Blue Drop certification process – the annual national municipality water audit led by the Department of Water Affairs acknowledges excellence in drinking water quality management in South Africa.

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GREEN DROP

The Department of Water and Sanitation, the Regulator, has in waste water quality management, initiated a method of awarding municipalities within Water Services Authorities with Green Drop status.

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JOZI@WORK

Jozi@Work is a  programme aimed at creating decent jobs, reduce unemployment within the City and empower local communities through implementation of operational and capital programmes.

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CORRIDORS OF FREEDOM

The intention of this programme is to address the imbalances of the past, where the labor force resides far away from the workplace and to ensure that sustainable human settlement is achieved with all required amenities for the resident.

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Every Drop Counts

Water conservation has become an essential practice in all regions, even in areas where water seems abundant. In addition to saving money on your utility bill, water conservation helps prevent water pollution in nearby lakes, rivers and local watersheds.

Let’s Save Water -Prevent Taps From Running Dry.

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