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Subscribe for our SMS and Email notifications and receive regular updates on all our services (planned and emergency disruptions) and news updates on infrastructure upgrades in your area.

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INTERRUPTIONS

Check for any planned or unplanned (emergency) service disruptions, such as upgrades and maintenance that may affect your area. Plus where possible, find estimated times for when we expect your service to become available.

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REPORT

Report all significant water losses, broken pipes, water main leaks, infrastructure abuse as well as anonymously reporting fraud and corruption.

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Johannesburg Water  and City of Johannesburg in the media
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    WAR ON LEAKS

    A programme designed to proactively fix leaking taps, pipes and meters to minimize water losses in the City of Johannesburg.

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    WATER SAVING TIPS

    Why must you use water efficiently and how to conserve water without necessarily changing your lifestyle.

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    WATER SAFETY

    A campaign designed by Johannesburg Water to educate residents about water safety.

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    SERVICE DELIVERY

    Service levels and standard turnaround times according to our customer charter during service interruptions.

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    TAPPIE

    Johannesburg Water’s educational mascot programme aimed at teaching primary school learners about where our water comes from.

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    BOREHOLES

    Drilling a water borehole, it is an excellent way to access pure and natural underground water.

BLUE DROP

Blue Drop certification process – the annual national municipality water audit led by the Department of Water Affairs acknowledges excellence in drinking water quality management in South Africa.

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GREEN DROP

The Department of Water and Sanitation, the Regulator, has in waste water quality management, initiated a method of awarding municipalities within Water Services Authorities with Green Drop status.

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JOZI@WORK

Jozi@Work is a  programme aimed at creating decent jobs, reduce unemployment within the City and empower local communities through implementation of operational and capital programmes.

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CORRIDORS OF FREEDOM

The intention of this programme is to address the imbalances of the past, where the labor force resides far away from the workplace and to ensure that sustainable human settlement is achieved with all required amenities for the resident.

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Every Drop Counts

Water conservation has become an essential practice in all regions, even in areas where water seems abundant. In addition to saving money on your utility bill, water conservation helps prevent water pollution in nearby lakes, rivers and local watersheds.

Let’s Save Water -Prevent Taps From Running Dry.

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@DeirdreJ0606 @CityofJoburgZA Hi,Its not a burst pipe.Technicians are flushing the system
30 August 2016
@KevBoy1980 @candy007james @MyJRA @sunninghillnews Hi, please DM us your house number.Thank you
30 August 2016
@simon_g @MyLeaderNicole Hi JRA busy with the job, they are busy replacing storm water pipe before they can backfill and reinstate the road.
30 August 2016
@Ebushman Hi, its Zandfontein north. Thank you
30 August 2016
@Ebushman Good day Your ref number is 400943141 Thanks
30 August 2016
@parker_amina Hi, please provide house number & nearest corner
30 August 2016
@TheeMrsYarr Hi, may you please provide a house number. Thank you
30 August 2016
@SimphiweMathon5 Hi Simphiwe, we are sorry to hear that but for billing accounts please refer to the CoJ in Braamfontein. Thank you
30 August 2016
@DougHolder @MyJRA @CityofJoburgZA Hi, please DM us your house number, street, nearest corner & suburb. Thank you
30 August 2016
@__Merkabae Hi, please provide full details of the area. Thank you
30 August 2016
@coachman164 Hi, we apologise for the delay. Please DM us your house eno, street nearest corner & suburb. Thank you
30 August 2016
@MrJasonKeeton @CityofJoburgZA Good Day Your ref number is 400943588 Thank you
30 August 2016
@Navelanie Hi, how can we help you
30 August 2016
@CityofJoburgZA Randwater is already onsite doing the repairs.^HM
30 August 2016
@CamelotWindsor Hi, is it inside the yard or outside on the street?
30 August 2016
@MelanieHasse Please DM us your house number. Thank you
30 August 2016
@Parttime_FBoy Good day Your ref number is 400943415 Thanks
30 August 2016
@Alix_Macchelli Good day Your ref number is 400943141 Thank you
30 August 2016
@Parttime_FBoy Hi, we have logged a call for techs to repair. Thank you
30 August 2016
@ItsJustJabz Hi, please refer to Rand water for more info. Thank you
30 August 2016
@JHBWATER