Water Interruptions

Please note that team is back on site busy checking the pressure reducing valve (PRV) supplying the affected zone as it seems as soon as demand increase the high areas dont get water. We are looking at resolving the problem sooner and appeal for patience. We have tanks on 2nd, 3rd and 4th streets and a roaming truck is available as well.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /