Load shedding impacts on service delivery

Load shedding impacts on service delivery

Load shedding impacts on service delivery

18 March 2019
Immediate Release

Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedule for their respective arrears on the Eskom and City Power websites as water supply does get affected by power outages.

In the event of load shedding for the duration of 4 hours and more, pockets of areas will have water shortages or even low pressure because JW uses electricity to pump water from the reservoir into the towers.

Residents are urged to make arrangements by ensuring they have water to last the duration of the outage when they are affected by load shedding. Joburg Water unfortunately does not have enough water tankers to be able to assist as a form of alternative supply because of the size of areas that get affected by load shedding.

Customers are also encouraged to check our social media platforms ( Facebook: Johannesburg Water and Twitter @JHBwater) for regular updates on the status of water levels in the towers and reservoirs. Johannesburg Water is committed to provide a sustainable water and sanitation supply to all residents of the City and level 1 water restrictions are still in place and will be enforced by fines to consumers who contravened the Water Services By-laws. Consumers are urged to report noncompliance to the JMPD 24/7 hotline on 011 758 9650.

Ends

Media enquiries:
Cllr Nico de Jager
MMC: Environment and Infrastructure Services Department
083 899 2127
NicoDe@joburg.org.za

Mr. Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za

Investing in a capable and effective workforce

Investing in a capable and effective workforce

Investing in a capable and effective workforce

08 March 2019
Immediate release

Johannesburg Water has a staff complement of just two and half thousand employees servicing seven regions of the City of Johannesburg. Staff development and training is part of the Human Resources strategy to improve efficiency and turnaround times, as such the entity proudly invested five million rand in a first ever water and wastewater learnership programme over a period of three years to capacitate employees to optimise they work performance and also to create opportunities for their personal growth.

A total of 63 employees who are stationed at the various Johannesburg Water depots received their recognised qualifications in Water and Wastewater Reticulation Services and Water and Waste Water Treatment Process Control Supervision after been trained on water qualifications for the past three years.

The mission of the company is to provide all the people of Johannesburg with access to quality water and sanitation services and by valuing and developing its employees to build a sustainable capacity.

Majority of JW employees who were graduating, work in our Operations Department as General Workers, Operators and Process Controllers and do not have occupational qualifications. Many of them had not received formal training that is directly related to their area of work.

The Johannesburg Water Training and Development team is trying to remedy the situation by developing their skills and implementing programs that are in line with their day to day work, these include being efficient and being able to meet their daily targets.

In terms of equity, 14 of the learners are female and there were two people living with disability. Johannesburg Water is committed to provide a sustainable water and sanitation supply to all residents of the City and level 1 water restrictions are still in place and will be enforced by fines to consumers who contravened the Water Services By-laws. Consumers are urged to report noncompliance to the JMPD 24/7 hotline on 011 758 9650.

Ends

Media enquiries:
Mr. Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za