Lenasia
There is a high demand in Lenasia which means that Lenasia high Level reservoir won’t be able to supply areas like Zakariyya Park. There is currently low pressure and customers are urged to keep some water in buckets. There are 3 tanks at Tunsy str, Tumeric Str and Engen Garage until the heat wave is over. We plead with customers to use water sparingly.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /