22 October 2019 – Norwood

Suburb affected: Norwood
Date: 22 October 2019
Time: 08:00-18:00
Impact: No water
Reason: Installation of new pipes, valves & hydrants

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

22 October 2019 – Longdale

Suburb affected: Longdale
Street names: Commando, Longdale & Springbok Street
Date: 22 October 2019
Time: 09:00-18:00
Impact: No water
Reason: Tie in

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

ESKOM STAGE 2 LOAD SHEDDING

ESKOM STAGE 2 LOAD SHEDDING

Eskom stage 2 load shedding

16 October 2019
Immediate Release
Eskom stage 2 load shedding

Eskom will be implementing stage 2 load shedding from 9am this morning,  Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedules for their respective areas on the Eskom website  and City Power websites as water supply does get affected by power outages.

In the event of load shedding for the duration of 4 hours and more, pockets of areas may experience water shortages or even low pressure because JW uses electricity to pump water from the reservoir into the towers.

Customers are also encouraged to check our social media platforms ( Facebook: Johannesburg Water and Twitter @JHBwater) for regular updates on the status of water levels in the towers and reservoirs.

Johannesburg Water is committed to provide a sustainable water and sanitation supply to all residents of the City and level 1 water restrictions are still in place and will be enforced by fines to consumers who contravened the Water Services By-laws. Consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 375 5911.

Ends

 

Media enquiries:

Cllr Nico de Jager

MMC: Environment and Infrastructure Services Department

083 899 2127

NicoDe@joburg.org.za

 

Mr. Isaac Dhludhlu

Communications Manager

011 688 1577

072 638 5346

Isaac.Dhludhlu@jwater.co.za

ESKOM STAGE 2 LOAD SHEDDING

Eskom stage 2 load shedding

Eskom stage 2 load shedding

16 October 2019
Immediate Release
Eskom stage 2 load shedding

Eskom will be implementing stage 2 load shedding from 9am this morning,  Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedules for their respective areas on the Eskom website  and City Power websites as water supply does get affected by power outages.

In the event of load shedding for the duration of 4 hours and more, pockets of areas may experience water shortages or even low pressure because JW uses electricity to pump water from the reservoir into the towers.

Customers are also encouraged to check our social media platforms ( Facebook: Johannesburg Water and Twitter @JHBwater) for regular updates on the status of water levels in the towers and reservoirs.

Johannesburg Water is committed to provide a sustainable water and sanitation supply to all residents of the City and level 1 water restrictions are still in place and will be enforced by fines to consumers who contravened the Water Services By-laws. Consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 375 5911.

Ends

 

Media enquiries:

Cllr Nico de Jager

MMC: Environment and Infrastructure Services Department

083 899 2127

NicoDe@joburg.org.za

 

Mr. Isaac Dhludhlu

Communications Manager

011 688 1577

072 638 5346

Isaac.Dhludhlu@jwater.co.za

Randpark Ridge

Randpark Ridge
Please note that we have a major burst pipe on a 600mm steel pipe at the Cnr. Ysterhout and Beyers Naude- Randpark Ridge. The Honeydew reservoir outlet has been shutdown to attend to burst pipe. The suburbs that will be affected are Boskruin, Bush Hill AH, Randpark Ridge, RandparkRif, Bromhof, parts of Sharonlea, Northgate, Sonneglans, parts of Northriding and Sundowner. There is currently no estimated time for completion of repairs. We will update customers on Twitter and Facebook.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /