Month: January 2020

Selby Ext, Crown North & Mayfair

by | Jan 21, 2020 | Interruptions

Water Interruptions

 

 

Suburb affected: Selby Ext, Crown North & Mayfair
Date: 21 January 2020
Time: 08:00am – 17:00pm
Impact: No water
Reason: Maintenance and upgrading of water

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Hospital Hill reservoir’s maintenance to affect a large area in the South

Hospital Hill reservoir’s maintenance to affect a large area in the South

by | Jan 21, 2020 | archive

Hospital Hill reservoir’s maintenance to affect a large area in the South

21 January 2020
Media Statement
No embargo

Hospital Hill reservoir’s maintenance to affect a large area in the South

Johannesburg Water advises residents of the South that there will be major planned maintenance at Hospital Hill Reservoir’s from 20 – 24 January 2020. Residents and customers will experience low water pressure to no water for the duration of the maintenance. The areas affected will be Zakariya Park, Lehae, Vlakfontein, Vlakfontein proper, Lenasia South and Fine Town.

The entity will be removing old water pumps and installing new water pumps in order to ensure improved and better sustainable water supply to the area and improved service delivery, water tanks and roaming trucks will be organised and placed at strategic points.

Kindly be advised that restoration of water supply might take longer to reach certain areas after the work is done due to the difference in elevation and customers are urged to look for updates on the Johannesburg Water social media pages:Twitter@jhbwater and Facebook – Johannesburg Water.

City residents are also reminded that level 1 water restrictions are still in place and must continue to use water sparingly at all times.

Apologies for the inconvenience as this is essential in order to improve customer experience.

Ends

Media enquiries:
Isaac Dhludhlu
Communications Manager
011 688 1577
Isaac.Dhludhlu@jwater.co.za

HOSPITAL HILL RESERVOIR’S MAINTENANCE TO AFFECT A LARGE AREA IN THE SOUTH

HOSPITAL HILL RESERVOIR’S MAINTENANCE TO AFFECT A LARGE AREA IN THE SOUTH

by | Jan 20, 2020 | Media Statement

20 January 2020
Media Statement
No embargo

Hospital Hill reservoir’s maintenance to affect a large area in the South

Johannesburg Water advises residents of the South that there will be major planned maintenance at Hospital Hill Reservoir’s from 20 – 24 January 2020. Residents and customers will experience low water pressure to no water for the duration of the maintenance. The areas affected will be Zakariya Park, Lehae, Vlakfontein, Vlakfontein proper, Lenasia South and Fine Town.

The entity will be removing old water pumps and installing new water pumps in order to ensure improved and better sustainable water supply to the area and improved service delivery, water tanks and roaming trucks will be organised and placed at strategic points.

Kindly be advised that restoration of water supply might take longer to reach certain areas after the work is done due to the difference in elevation and customers are urged to look for updates on the Johannesburg Water social media pages:Twitter@jhbwater and Facebook – Johannesburg Water.

City residents are also reminded that level 1 water restrictions are still in place and must continue to use water sparingly at all times.

Apologies for the inconvenience as this is essential in order to improve customer experience.

Ends

Media enquiries:
Isaac Dhludhlu
Communications Manager
011 688 1577
Isaac.Dhludhlu@jwater.co.za

MAJOR BURST PIPE IN FOURWAYS

MAJOR BURST PIPE IN FOURWAYS

by | Jan 8, 2020 | Media Statement

08 January 2020
No embargo
MAJOR BURST PIPE IN FOURWAYS

Johannesburg Water teams are currently attending to a major burst that happened last night on William Nicol drive that is affecting supply to Craigavon, Fourways Gardens, Dainfern and part s of Kengies.

Water supply has been isolated to the affected section and excavation has been completed and repairs are in progress, the team attended to a collapsed sewer line and incidentally broke a water line which was pressurized during excavation.

As per our license condition Johanneburg Water dispatched our laboratory teams to the scene to conduct water quality tests on the line, and interim results show no contamination on the water and we expect final results by tomorrow Thursday 09 January 2020.

Johannesburg Water would like to assure all residents of the City of Johannesburg that we are committed to providing quality water and we will do everything to ensure our water comply with SANS 241 standards at all times.

Repairs have been completed and currently recharging the line and thanks for your patience.

Ends
Media enquiries:
Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za

MAJOR BURST PIPE IN FOURWAYS

MAJOR BURST PIPE IN FOURWAYS

by | Jan 8, 2020 | archive

No embargo – 08 January 2020                                                                                                                                                                                                                      

MAJOR BURST PIPE IN FOURWAYS

Johannesburg Water teams are currently attending to a major burst that happened last night on William Nicol drive that is affecting supply to Craigavon, Fourways Gardens, Dainfern and part s of Kengies.

Water supply has been isolated to the affected section and excavation has been completed and repairs are in progress, the team attended to a collapsed sewer line and incidentally broke a water line which was pressurized during excavation.

As per our license condition Johannesburg Water dispatched our laboratory teams to the scene to conduct water quality tests on the line, and interim results show no contamination on the water and we expect final results by tomorrow Thursday 09 January 2020.

Johannesburg Water would like to assure all residents of the City of Johannesburg that we are committed to providing quality water and we will do everything to ensure our water comply with SANS 241 standards at all times.

Repairs have been completed and currently recharging the line and thanks for your patience.

Ends   
Media enquiries:
Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za