Water Interruptions

 

 

UPDATE:16H00The team is still busy with repairs. The estimated time of completion of repairs is 19h00.

UPDATE: 11H00The team has received the material needed for repairs. We unfortunately still don’t have an estimated time of completion. We will keep updating.

 

he team is onsite busy with repairs. We do not have an estimated time of completion of repairs. We will update throughout the day. Water tankers are still available for use.

 

The pipe has burst in the same spot, team is back onsite to check the pressure and ensure that the site is safe again for work to resume. A roaming truck will also be dispatched to assist in the meantime. Apologies for the inconvenience.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /