Water Interruptions

UPDATE – The pipe kicked off when we open water earlier, team still busy with repairs and expect to complete and restore water around 22:30. Apologies for the inconvenience.There were 2 burst pipe in vorna valley today, one in Berger road, another in Pretorious road. We have finished repairs in Berger road. Pretorious road will be finished in 2 hours. We will open water all at once.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /