Water Interruptions

1. Load shedding
Kindly note that load shedding affects water supply thus we ask customers to check power schedules.

2. Sonneglans
Please note that the contractor will commence with repairs shortly. There is no estimated time for completion at this time. We will update throughout the day.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /