Houghton

by | Jul 8, 2020 | Interruptions 2020

Water Interruptions

 

 

  1. Houghton

Please kindly note that there is a burst pipe affecting water supply in Houghton and surrounding areas. The team is done welding the pipe. Water will be restored at 16:30pm.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

COVID-19 IMPACT ON SERVICES PRESSER

COVID-19 IMPACT ON SERVICES PRESSER

by | Jul 7, 2020 | Media Statement

Click to open the statement >>     Covid19 impact on services presser

Sunninghill and Bromhof

by | Jul 7, 2020 | Interruptions 2020

Water Interruptions

 

 

  1. Sunninghill: Please kindly note that we are aware that there is another burst pipe in the area, team is onsite busy with repairs. We plead with residents to be patient.
    Water tankers: Corner Tana and Lengerette streets
  1. Bromhof: Please note that we are aware of the water outage in the area. It is due to a burst pipe in the area, team is busy with repairs. We currently do not have Estimated Time of Completion.

 

 

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Protea Glen extension 4 to 40

by | Jul 6, 2020 | Interruptions 2020

Water Interruptions

 

 

Suburb(s) affected: Protea Glen extension 4 to 40
Date: 15 July 2020
Time: 09:00-18h00
Impact: No water
Reason: Network tie-in of new supply line connection point number 2, 4 and 5
Water tankers: To be organised

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

CLOSURE OF JOHANNESBURG WATER SITES – 06 JULY 2020

CLOSURE OF JOHANNESBURG WATER SITES – 06 JULY 2020

by | Jul 6, 2020 | Media Statement

06  July 2020

Closure of Johannesburg Water sites

The Johannesburg Water Head office and its adjacent office building, Swiss House which houses the mini call centre as well as the Randburg Depot are closed due to positive Covid-19 cases from employees who work in these buildings.

Johannesburg Water is currently in the process of deep-cleaning the sites and tracing direct contacts of the positive cases.

Customers are requested to make use of the COJ 24-hour customer care line on 086 056 2874 to report issues pertaining to water and sewer infrastructure in the interim.

JW will open the closed sites as soon as it is possible and safe to do so.

We urge all residents to be patient as we navigate the challenge posed by the virus together. Johannesburg Water remains committed in delivering services to the residents of the City of Johannesburg.

Ends
Inquiries please contact

Eleanor Mavimbela
Acting Communications Manager
011 688 6672
071 313 6327
Eleanor.mavimbela@jwater.co.za