Water Interruptions

Johannesburg Water is currently experiencing high water demand this morning and Lenasia reservoirs are very low. We appeal to residents  to use water sparingly, and we have teams  walking the lines to check possible major water leaks from the system. If the reservoir is eventually closed Lenasia South, Migson  Manor, Mountain View and portions of Finetown will be affected. We will further update on the progress on whether or not reservoir will be closed or has stabilised.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /