JOHANNESBURG RESIDENTS URGED TO USE WATER SPARINGLY

JOHANNESBURG RESIDENTS URGED TO USE WATER SPARINGLY

Johannesburg residents urged to use water sparingly

Media statement
16 September 2020
Johannesburg residents urged to use water sparingly

As the country embraces the beginning of the spring season which leads to hot summer days, residents of the City of Johannesburg are reminded that level-1 water restrictions are still in full force. It is critical now more than ever to use water sparingly, water conservation remains a strong priority in Johannesburg to ensure a continuous sustainable water supply and to  avoid putting strain on  reservoirs due to high water demand outstripping supply.

This week, the Integrated Vaal River System (IVRS) dropped from 60.4% last week to 59.7% this week. During the comparative period last year, it was higher and steady at 65.7% (Info as at 7 September 2020).  In an effort to curtail water usage during this critical time, the Department of Water and Sanitation in Gauteng calls on consumers to limit their usage per household.

The Vaal dam is below 40% and this a call for action and a reminder to all residents that as the City of Johannesburg, we rely on supply from other Provinces that feed into the Vaal Dam system in order for us to have water in our taps,  and thus  should always be mindful of the amount of water we use daily as our reservoirs have already started to show signs of distress due to demand.

Under level-1 water restrictions: watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore and residents are not allowed to wash paved areas and driveways using hose pipes

Water Saving Tips:

  • Do not leave taps dripping
  • Wash your car on the grass, this will water your lawn at the same time.
  • Shorten your showering time
  • Use a glass of water to rinse when brushing your teeth.
  • Take shallow baths and avoid filling your bath to a depth greater than 100mm
  • Re-use grey water to water your garden or pot plants.

Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:

Johannesburg Water is committed to providing sustainable water and water restrictions will be enforced by fines to consumers who contravened the Water Services By-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.

Ends

For media enquiries:
Mr Isaac Dhludhlu
Manager: Marketing and Communications
T: +27 (0) 11 688 1577
E: Isaac.dhludhlu@jwater.co.za

Naturena/Comptonville

Water Interruptions

 

 

Naturena/Comptonville

UPDATE: 16H00pm

Kindly note that the team just completed repairs, and will be restoring water supply immediately. Allow for some time to get the system to recharge.

 

18H00am

Kindly note that we have a burst on a 400mm pipe in Naturena/Comptonville at corner Main & Ino streets, that requires immediate repairs.
The team will be isolating today Tuesday, 15 September 2020 for repairs.
Work will commence at 08h00 until 18h00.
Areas affected include:

  • The whole of Naturena/Comptonville
  • Devland (AIB/Coke & Sir Juice)
  • Freedom Park

Tanks have been arranged to roam the affected areas.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

lenasia

Water Interruptions

 

 

Please note that we are still experiencing a very high water demand in Lenasia though currently there is water, with the current demand some reservoirs will not be able to last a day. We dispatched teams at water works informal settlement illegal connection to see if it’s not leaking as it is on the inlet side of the reservoirs.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Load shedding

Water Interruptions

 

 

Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedules for their respective areas on the Eskom website  and City Power websites as water supply does get affected by power outages. 

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC

Media Statement
12 September 2020

FAKE NEWS ON SOCIAL MEDIA CAUSE UNNECESSARY PANIC

Johannesburg Water has noted with concern an old statement issued in 2018 that is making the rounds on WhatsApp about a possible water outage in the greater City of Johannesburg.
We appeal to residents to verify the information on the Johannesburg Water website and social media pages before sharing old news that cause unnecessary panic. The entity is committed to provide sustainable service to all residents.

Residents are also reminded to use water sparingly as we approach summer season and the City is still under level 1 water restrictions.

We urge all residents to log calls as and when there are water and sanitation challenges through the City Call centre on 011 375 555 or email customer@jwater.co.za and can send a SMS to 076 333 5052

Ends

Enquiries
Isaac Dhludhlu
Communications Manager
011 688 1577
Isaac.dhludhlu@jwater.co.za