LOAD SHEDDING AFFECTS WATER SUPPLY

LOAD SHEDDING AFFECTS WATER SUPPLY

Load shedding affects water supply

 

 

03 September 2020 
Immediate Release 
Load shedding affects water supply 

Johannesburg Water would like to advise residents of the City of Johannesburg to check  load shedding schedule for their respective arrears on the Eskom and City Power websites as water supply does get affected by power outages.

In the event of load shedding for the duration  of 4 hours and more, pockets of areas with the City of Johannesburg will have water shortages or even low pressure because JW uses electricity to pump water from the reservoir into the towers.

Residents are urged to make arrangements by ensuring they have water to last the duration of the outage when they are affected by load shedding and we are in the process of putting together the necessary means/ contracts to lease mobile generators to assist as and when we experience such outages.  Please do not log a call if your area is experiencing load shedding as pressure tends to be low and will only improve when the towers start functioning when the power is restored. Residents are also advised to use water sparingly and that level 1 water restrictions are still in place in the City of Johannesburg.

Johannesburg Water is committed to provide a sustainable water and sanitation supply to all residents of the City and water bylaws are enforced by fines to consumers who contravened the Water Services By-laws. Consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.

Ends 
Media enquiries:
Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za

LOAD SHEDDING AFFECTS WATER SUPPLY

1.Load shedding

Water Interruptions

Load shedding

Eskom has been implementing stage 4 load shedding from 08h00 am this morning. Johannesburg Water (JW) would like to advise residents of the City of Johannesburg to check load shedding schedules for their respective areas on the Eskom website  and City Power websites as water supply does get affected by power outages

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Randburg

Water Interruptions

 

 

  1. Randburg

The standby team has completed the repairs on a 200mm burst pipe in Aureole road, Northgate. They will be busy with repairs in Blandford road, Northriding during the day. We currently do not have estimated time of completion, we will update on our social media platforms throughout the day.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Atholl

Please note that team is onsite together with the contractor that was doing the tie-ins yesterday, they are investigating.