10 September interruptions

by | Sep 2, 2020 | Interruptions

Water Interruptions

 

 

Unplanned Interruptions

1. Suburb(s) Affected: Strydom Park and Ferndale Ex.3
Date: 10 September 2020
Time: 08:00-19:00
Impact: No water
Reason: Emergency Tie-in

Planned Interruptions

1. Suburb(s) Affected: Norwood
Street Names: All streets
Date: 10 September 2020
Time: 09h00-18h00
Impact: No water
Reason: Installing fire hydrants and link pipe

2. Suburb(s) Affected: Eikenhof informal settlement
Street Names: All streets
Date: 10 September 2020
Time: 08h00-19h00
Impact: No water
Reason: New installation of PRV

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

JW IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

JW IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

by | Sep 1, 2020 | Media Statement

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

Media statement
1 September 2020

JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS

All water prepaid customers across the City of Johannesburg are reminded about the new water demand management levy that has been implemented from 1 July 2020 going forward (according to the Council Approved 2020/21 Tariffs Report),  that there is a standard once-off  monthly fixed charge will be charged when one buys water credit, this is a fixed charge for all City of Johannesburg customers using conventional meters including prepaid customers in the greater Soweto, Riverside View and Cosmo City.

The fixed charge is mandatory and will be charged monthly, meaning customers cannot buy water for less than R27.00 as they need to cover the monthly fixed charge before they can get sufficient credit to last them for the month, customers are also informed not to buy water in bulk to last them for more than a month as they will automatically accumulate the monthly water fixed charge on their accounts for months they didn’t buy any credit.

Water demand Management Levy for 2020/2021
Monthly charges on all accounts
Per connection per month Levy (R/pm)
Domestic properties R26.52
Non-Domestic properties R234.07

The City is also offering the Expanded Social Package (ESP) to the indigent. The ESP targets vulnerable residents in the city such as the unemployed, youth, people with disabilities, displaced persons and senior citizens. People with different levels of need will qualify for different levels of subsidy according to the City’s measure of affordability. Please visit the nearest CoJ service centre to be assisted. The levy is also applicable to all customers on ESP if they use more than the allocation per month.

Ends

Media enquiries:
Mr Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za