Kindly note that a team is investigating the cause of the water outage in Ferndale. There is currently no estimated time of restoration. We will keep updating customers on Twitter and Facebook.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

Suburb(s) affected: Linbro Park, Modderfontein, River Park, Alexandra and Bryanston
Date: 12 November 2020
Time: 08:00-21h30
Impact: No water
Reason: Tie-in

 

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

 Diepkloof

Kindly note that we have a major burst on a 150mm diameter pipe in Diepkloof Extension Phase 3, that has resulted in immediate isolation for the whole of Diepkloof. Our team is already on site. Water tanks have been organised to roam the affected areas. There is no estimated time of restoration.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /