CUSTOMERS WHO PAID THEIR MUNICIPAL RATES


Please note that team is onsite together with the contractor that was doing the tie-ins yesterday, they are investigating.
Unplanned Interruptions
1. Suburb(s) Affected: Strydom Park and Ferndale Ex.3
Date: 10 September 2020
Time: 08:00-19:00
Impact: No water
Reason: Emergency Tie-in
Planned Interruptions
1. Suburb(s) Affected: Norwood
Street Names: All streets
Date: 10 September 2020
Time: 09h00-18h00
Impact: No water
Reason: Installing fire hydrants and link pipe
2. Suburb(s) Affected: Eikenhof informal settlement
Street Names: All streets
Date: 10 September 2020
Time: 08h00-19h00
Impact: No water
Reason: New installation of PRV
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
Media statement
1 September 2020
JOHANNESBURG WATER IMPLEMENTS WATER DEMAND LEVY TO ALL CUSTOMERS
All water prepaid customers across the City of Johannesburg are reminded about the new water demand management levy that has been implemented from 1 July 2020 going forward (according to the Council Approved 2020/21 Tariffs Report), that there is a standard once-off monthly fixed charge will be charged when one buys water credit, this is a fixed charge for all City of Johannesburg customers using conventional meters including prepaid customers in the greater Soweto, Riverside View and Cosmo City.
The fixed charge is mandatory and will be charged monthly, meaning customers cannot buy water for less than R27.00 as they need to cover the monthly fixed charge before they can get sufficient credit to last them for the month, customers are also informed not to buy water in bulk to last them for more than a month as they will automatically accumulate the monthly water fixed charge on their accounts for months they didn’t buy any credit.
| Water demand Management Levy for 2020/2021 | |
| Monthly charges on all accounts | |
| Per connection per month | Levy (R/pm) |
| Domestic properties | R26.52 |
| Non-Domestic properties | R234.07 |
The City is also offering the Expanded Social Package (ESP) to the indigent. The ESP targets vulnerable residents in the city such as the unemployed, youth, people with disabilities, displaced persons and senior citizens. People with different levels of need will qualify for different levels of subsidy according to the City’s measure of affordability. Please visit the nearest CoJ service centre to be assisted. The levy is also applicable to all customers on ESP if they use more than the allocation per month.
Ends
Media enquiries:
Mr Isaac Dhludhlu
Communications Manager
011 688 1577
072 638 5346
Isaac.Dhludhlu@jwater.co.za

Joburg Water ladies celebrate Women’s Month in style
JOHANNESBURG: Working in overalls might seem unglamorous but the ladies employed as plumbers and artisans within Johannesburg Water are determined to change that mindset through their Overalls & Heels Day initiative. The group of women who work at the Johannesburg Water Depot in Klipspruit, Soweto celebrated Women’s Month in style by showing up to work in their high heels and overalls. The initiative aimed to remind people that women are capable of working in male-dominated occupations while sending a positive message of transformation.
The overalls symbolise the element of hard labour and working with tools like shovels while the high heels reflect a sense of beauty, pride, and feminine power.
Speaking on the importance of the initiative, campaign coordinator Amanda Majodina said they were proud to serve their communities and provide for their families.Amanda said she was nervous about being able to handle some of the assigned tasks when she first joined Joburg Water.
“Today I can say I am a completely different person. I hold my spade and all the work tools with so much pride knowing that I’m capable and I have so much strength within me as a woman,” she said.Amanda emphasised that showing the positive element of working is such occupations and highlighting the challenges was a great way of encouraging women not to shy away from such job opportunities.”I wear my blue work suit with my safety boots, and I feel empowered because now I can provide for my family. I now understand that I can do anything as a woman. I am a woman of strength,” Amanda added.
Her colleague Suzan Saal said they enjoyed the day which included a fun photoshoot. Suzan said a lot of women in male-dominated industries faced similar challenges including feeling undermined by their male colleagues. She said sometimes men can make women feel uncomfortable in the workplace by commenting on their clothes or how they perform certain tasks.
“But I am proud of my female colleagues for the great work they do. They keep me motivated to come back to work every day,” she said.