1 November 2020 unplanned

by | Nov 13, 2020 | Interruptions

Water Interruptions

 

 

1. Alexandra
Kindly note that the contractor is done with the tie in at Alexandra, he is just doing the anchor blocks with concrete. The water will be open at 13h00. Affected areas are Alexandra, Modderfontein, Long Lake, Bryanston and surroundings

2. Parkwood
Kindly note that the depot is aware of only one street without water. If you are experiencing water outage in the area, please inform us on Twitter and Facebook.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Cleaning of Berea Reservoir

Cleaning of Berea Reservoir

by | Nov 12, 2020 | archive, Media Statement

12 November 2020 
Media Statement 
Cleaning of Berea Reservoir

Johannesburg Water would like to inform residents of Berea, Hillbrow, and surrounding areas that our teams will be cleaning the Berea Reservoir from 16 -27 November 2020.

The cleaning process will include replacing the Scour valve as well as the ladders. Customers that are getting a feed from the reservoir are advised that this is routine maintenance and  Johannesburg Water is anticipating a minimum impact on supply of services in the area as the reservoir is currently on bypass since  4  November 2020 and there have been no complaints of poor pressure or no water to date.

The Entity has contingency plans in place in terms of water tanks to supply water tanks in case of emergency. Residents are also reminded that the City is still under level 1 water restrictions and we urge all to use water sparingly.

Johannesburg Water will keep customers informed on the process via our social media pages.

Ends
For media inquiries:
Isaac Dhludhlu
Manager: Communications and Marketing
Tel: 011 688 1577
Email: Isaac.dhludhlu@jwater.co.za

planned interruptions- November

by | Nov 12, 2020 | Interruptions

Water Interruptions

 

 

1. Suburb(s) Affected: Parkwood, Emmarentia, Rosebank, Saxonwold, Illovo, Dunkeld, Killarney, Rose Estate, Houghton Estate, Forest Town and parts of Hyde Park
Date: 11 November 2020 (The team had challenges onsite last night and were unfortunately unable to finish the work. They will be back onsite again this morning to continue with the tie-in)
Impact: No water
Reason: Connection to new water network

2. Suburb(s) Affected: Orange farm ( Drieziek 1, 2, 5 and 6)
Date: 17 November 2020
Time: 09h00-20h00
Impact: No water
Reason: Connecting new water Pipes to Existing network

3. Suburb(s) affected: Lufhereng all
Date: 18 November 2020
Time: 08h00-19h00
Impact: No water
Reason: Repairing a 400mm water steel water pipe damaged by excavator

4. Suburb(s) affected: Randpark Ridge
Date: 24 November 2020
Time: 08:00-23h00
Impact: No water
Reason: Repairs to 350 mm A/C line
Water tankers: Randparkrif Dr. cnr Molope
• Randparkrif Dr. cnr Mimosa
• Seder str cnr Frangipani
• Seder str cnr Randpark Dr
• Haakdoring Rd cnr Suikerbos Ave
• Kelly Rd cnr Tin Rd
• Randparkrif Dr. cnr Molope
• Randparkrif Dr. cnr Mimosa
• Seder str cnr Frangipani
• Seder str cnr Randpark Dr
• Haakdoring Rd cnr Suikerbos Ave
• Kelly Rd cnr Tin Rd

 

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water shortages in Ferndale – 11 November 2020

Water shortages in Ferndale – 11 November 2020

by | Nov 11, 2020 | archive, Media Statement

11 November 2020

Media Statement 

#Water shortages in Ferndale

On Sunday, 8th November 2020, there was a major burst pipe in Pine street, Ferndale affecting water supply in the area. The burst pipe was repaired and restoration of water commenced early Monday morning.  Another burst pipe occurred in Pretoria street in the Randburg CBD on Monday 9 November 2020 and was repaired by the end of the day. After the water was restored on Monday Johannesburg Water received reports of no water in a couple of streets and currently, the team is onsite investigating and exploring all possibilities of the cause of no water.

The team has traced all the operated valves from Monday and all the zone valves within the system and they are operating as normal. We have now gone back to the  Kensington B reservoir, where we know there is water and Operate the outlet valve (slowly) and see how the system reacts. We would then do fault finding (process of elimination) along the bulk supply line (600mm diameter) with each connection, valve and fire hydrant.

There are currently 5 water tanks placed in the area: Pine x2, Long x1, Basil x1 and St James x1.

We are placing additional tanks: Pine x1, Long x1, West x1 and Dover x2. In total we will have 10 tanks in the affected area.

There is currently no estimated time of restoration.

We apologise for the inconvenience caused and residents can follow updates from our social media pages.

Ends   

For media inquiries:

Isaac Dhludhlu

Manager: Communications and Marketing

Tel: 011 688 1577  

Email: Isaac.dhludhlu@jwater.co.za

Ferndale

by | Nov 9, 2020 | Interruptions

Kindly note that a team is investigating the cause of the water outage in Ferndale. There is currently no estimated time of restoration. We will keep updating customers on Twitter and Facebook.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /