Water Interruptions

1. Protea Glen

Please note that a valve on a 600mm pipe broke around 4pm yesterday. The team worked overnight to fix it .Now water has been restored, but some areas are still dry as the system is still charging. 

2. Johannesburg North

Please note that the joint kicked and the team is working on repairs. We are getting water tanks into the area. We will update customers on social media throughout the day.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

Unplanned Interruptions

1. Suburb(s) affected: Paulshof
Street names: Wroxham & Alphen close
Date: 23 February 2021
Time: 09h00-19h00
Impact: No water
Reason: Tie-in

Planned Interruptions 

1. Suburb(s) Affected: Aeroton
Street name: Adock Ingram and Aerodrome road
Date: 22 February 2021
Time: 08h00-20h00
Impact: No water
Reason: Tie-in in newly installed pipeline to existing mainline

2. Suburb(s) Affected: Parkwood
Date: 23 February 2020
Time: 08h00-18h00
Impact: No water
Reason: Connection to new fire hydrants for zone separation

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

Unplanned interruptions

1. Naturena

Please be notified that there is a major burst along Jan de Necker Road, in Naturena. The team is already isolating (all of Naturena is affected) to start repairs. If  the reservoir is depleted before repairs are completed, then Freedom Park will also be affected. There is no ETA. Water tankers are being organised to roam the affected areas.

1. Suburb(s) Affected: Norwood, Victoria, Orchards, Cheltondale & Houghton
Date: 16 February 2021
Time: 08h00-18h00
Impact: No water
Reason: Connection to new water network

2. Suburb(s) Affected: Meadowlands zone 1 to zone 8
Date: 15th February 20
Start time: immediate
End time: cannot be established
Impact: No water
Reason: Major burst flooding the Meadowlands Police Station
Water tanks: Roaming water tankers will be available in the area.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

1. Suburb(s) Affected: Orange Farm Ext 1
Date: 16 February 2021
Time: 09h00-19h00
Impact: No water
Reason: Connecting New water pipes to existing pipes

2. Suburb(s) Affected: Johannesburg North –Mainline Northbound and Partly South Bound
Street name: Market street, Carlton Street, Church Street, Maudehurst Street, Pritchard Street, Christo Ave, Zircon Street Government Street, Selbourne Street, Conduit Street, Victoria Street
Date: 16 February 2021
Time: 07h00-20h00
Impact: No water
Reason: Tie-in new pipeline to existing mainline

3. Suburb(s) Affected: Waterfalls Ext84, 85 and 86
Street name: Karkloof Crescent
Date: 16 February 2021
Time: 09h00-15h00
Impact: No water
Reason: Tie-in of New Infrastructure

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /