1. Eldorado Park

Please note that there is a burst pipe affecting water supply in the area. Team started working on it last night but unfortunately experienced challenges and could not complete repairs. Mobile tankers are being organized to roam affected areas and there is no estimated time of completion.

  1. Lenasia Extension 1

There is a reported burst pipe on Gemsbok street and team has been dispatched to attend to it. This will affect water supply to Lenasia ext 1, part of leansia ext 2 and Lenasia ext 11B. Time of completion is not yet established as the team is still on its way to attend. An update will be sent through once the water is off and the pipe is exposed.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:

24 hour Hotline: 011 688 1699/ 086 056 2874

SMS line: 076 333 5052

Email: Customer@jwater.co.za

Website: /