We are still recovering, Hursthill 2 reservoir is empty, and will slowly recover over the next two days. We are monitoring the reservoir levels. There has been slight improvement, however customers in higher lying areas will continue to be affected during the period, while the system is being restored.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za