Johannesburg Water (JW) would like to thank the residents of the City of Johannesburg for their unwavering patience throughout the Rand Water planned maintenance.
The JW systems that were affected by the planned interruption have recovered and are currently supplying areas at normal capacity. The expected improvements in reservoir levels should continue during the course of today and estimated to be back to normality within the next 48 hours.
The increase in the average flow into the Rand Water Commando system has shown significant improvement and continues assisting in building capacity into the Brixton/ Hursthill/ Crosby reservoirs.
Alternative water supply is focused on the Hursthill supply zone.
Mobile water tankers are providing water in the following areas:
• Newclare
• Westbury
• Claremont
• Coronationville
• Sophiatown
• Westdene
Johannesburg Water urges customers to continue to reduce consumption as much as possible to assist with recovery of the system.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za