Forest Hill reservoir

The Forest Hill reservoir levels recovered quite well during the night. We are at the level where we can start pumping. The electricians are on their way to site to start the pumps. We apologise for the inconvenience caused.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

Water supply interruption at Forest Hill Tower

Water supply interruption at Forest Hill Tower

Media Statement

12 December 2021

Rand Water, our bulk water supplier, had a power failure affecting both their purification plants yesterday morning. The issue was resolved and Rand Water managed to recover most of their systems without any interruption. However, their Forest Hill reservoirs were running at critical low levels last night negatively impacting our Forest Hill Tower.

Water supply is interrupted in the following areas:

Bellavista Estate
Chrisville
Foresthill
Glenanda
Klipriviersberg Estate S.H.
Lindberg Park
Linmeyer
Robertsham
Turffontein
Turf Club

Gillview
Gillview Ext.1
Haddon
Haddon Ext.1
Kenilworth
Kenilworth Ext.1, 3
Oakdene
Oakdene Ext.1,5,13,14, 15, 16, 19
Rosettenville
Rossettenville Ext
Rosettenville Ext’s.2,3,4,5,6
Southdale Ext.2
The Hill
The Hill Ext’s 1,5,6,7,9,11
Towerby
Towerby Ext’s 1, 2,3,4,5
Towsenview
Towsenview Ext.2
West Turffontein
West Turffontein Ext.2
Winchester Hills Ext 3

We are monitoring the situation and awaiting the Forest Hill reservoir levels to improve from Rand Water to enable us to pump. We have started with arrangements for alternative water supply if the situation does not improve soon.

ENDS

Aspen Hills, Liefde En Vrede and Murlbaton

Suburb(s) Affected: Aspen Hills, Liefde En Vrede and Murlbaton
Date: 14 December 2021
Time: 08h00-19h00
Impact: No water
Reason: Tie-in

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

 

Sandton

Suburb(s) Affected: Sandton
Street Names: Rivonia BLVD
Date: 15 December 2021
Time: 09h00-20h00
Impact: No water
Reason: Tie-in

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za

 

Hyde park

Suburb(s) Affected: Hyde park
Street Names: 3rd road
Date: 14 December 2021
Time: 09h00-20h00
Impact: No water
Reason: Tie-in

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za