Rand Water experienced a power outage affecting Eikenhof pumpstation as well as the Crosby pumpstation. This is impacting on water supply to the Crosby/ Brixton and Hurst Hill reservoirs. Areas are currently experiencing intermittent water pressure to no water supply.
Alternative supply through mobile tankers are currently being arranged for customers in affected areas.
Residents are urged to use water sparingly, as Technicians work on restarting the pumps.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za