Please take note that we are experiencing high water demand from both Lenasia high Level and Lenasia Hospital Hills Reservoirs supply areas. We will be closing these two reservoirs between 13H00 and 17H00 in order to build water storage capacity. This wil affect water supply to Zakarya Park, Vlakfontein, Lehae, Lenasia South, Migson Manor and Finetown. Residents are urged to store water that they will need during reservoir closures.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za