Unplanned interruptions
1. Major burst CR Swart drive and President Fouche road, Sonneglans/Bromhof
Pipeline replacement has been completed. The site will be monitored for leaks. The network is in process of recovering to full capacity.
Alternate water supply continues to be provided at:
1. Bella Complex, 5th Road Sonneglans
2. Sonneglans Park Retirement Village – 33 Pampoenspruit
3. Golden Harvest Retirement Village
4. Bromhof Village Centre
Johannesburg Water requests customers to log leaks and bursts to reduce the risk of larger water outages. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
2. Westcliff/Parkview Tie-in
The team is still busy with repairs. There is no estimated time for completion at the moment. Alternative water supply has been arranged. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
3. Lenasia South
Please note that work was completed in the early hours of this morning and there are no leaks detected in the area of repairs. We further notify residents that stationery tanks placed in various sites as an alternative access to water will be removed during the course of the morning. Johannesburg Water thanks customers their patience and understanding.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za