by l3rato | May 31, 2022 | Interruptions
Suburb(s) affected: Turffontein, Kenilworth, Oakdene, Rosettenville, The Hill, Forest Hill, West Turffontein, Chrisville, Haddon, Bellevista, Townsview and Towerby
Date: 31 May 2022
Time: 07:00-16:00
Impact: No water
Reason: Repairing a major burst pipe at Cnr Church and Bishop St
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | May 31, 2022 | Interruptions
Johannesburg Water is aware of the major burst at the corner of Oorbietjie road and Cherry drive. A team has been dispatched to isolate water and attend to repairs. We are also investigating water outage complaints in the larger Robindale/ Robinhills area. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | May 29, 2022 | archive, Media Statement
MEDIA STATEMENT
FOR IMMEDIATE RELEASE
DATE: Sunday, 29 May 2022
City Power Eikenhof Pump Station not on fire
Johannesburg Water (JW) would like to inform residents to be cautious of the false information making rounds that City Power substation caught fire in Eikenhof resulting in a power outage. Residents are requested to ignore this information as it is false.
The statement circulating states that residents in the following areas: Greater Roodepoort/Randburg area, Langlaagte/ Southdale and the Soweto Areas should take heed of the outage. It further states that the outage will affect the Eikenhoff Pump station and cause a water supply disruption that will affect the listed areas.
Johannesburg Water would like to clearly state that this statement was not issued by us and the Entity distances itself from such misinformation. Customers are urged to verify information with JW before circulating it to avoid unnecessary panic.
Furthermore, JW would like to remind the residents of a planned Rand Water Shutdown that will take place on the 3rd of June 2022. The shutdown is due to the installation of a new non-return valve on pumpset 20 at the Vereeniging Water Treatment Plant and, to tie-in the newly installed F46 pipeline to the existing F34 pipeline. The water supply to the Eikenhof Booster Station will be reduced by 50% and this will affect several areas in JW’s area of supply.
ENDS
by l3rato | May 25, 2022 | Interruptions
Unplanned interruptions
1. Major burst CR Swart drive and President Fouche road, Sonneglans/Bromhof
Pipeline replacement has been completed. The site will be monitored for leaks. The network is in process of recovering to full capacity.
Alternate water supply continues to be provided at:
1. Bella Complex, 5th Road Sonneglans
2. Sonneglans Park Retirement Village – 33 Pampoenspruit
3. Golden Harvest Retirement Village
4. Bromhof Village Centre
Johannesburg Water requests customers to log leaks and bursts to reduce the risk of larger water outages. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
2. Westcliff/Parkview Tie-in
The team is still busy with repairs. There is no estimated time for completion at the moment. Alternative water supply has been arranged. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
3. Lenasia South
Please note that work was completed in the early hours of this morning and there are no leaks detected in the area of repairs. We further notify residents that stationery tanks placed in various sites as an alternative access to water will be removed during the course of the morning. Johannesburg Water thanks customers their patience and understanding.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | May 24, 2022 | Interruptions
1. Suburb(s) affected: Meadowlands zone 1 & 2, Mzimhlophe, Killarney, Orlando west
Date: 01 June 2022
Time: 07:00-20:00
Impact: No water
Reason: Installing a 400mm x 250mm tie-in
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
