Johannesburg Water infrastructure is faced with several challenges, including an increase in water demand due to the heatwave, as well as Stage 6 load shedding.

Although some of our critical sites are exempted from load shedding, the Entity is managing this through backup systems. However, our towers are taking a strain. In order to maintain a steady water supply, we urge residents to please observe Level-1 water restrictions and reduce consumption.

Level-1 water restrictions prohibit the use of hosepipes between 6am and 6pm, and the use of hosepipes for paved areas and driveways. Customers are encouraged to use grey water to irrigate or water gardens, wash cars or clean driveways.

Water saving tips:

• Do not leave taps dripping
• Shorten your showering time
• Reuse grey water to water your garden
• Harvest rainwater

Johannesburg Water will continue to monitor the water levels and communicate any new updates.

We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.

Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:

• 24-hour Hotline: 011 688 1699/ 086 056 2874
• SMS line: 45201
• Email: customer@jwater.co.za
• Twitter: @JHBWater
• Facebook: Johannesburg Water