Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Johannesburg Water Customer Notice: Technical issues at the Yeoville pump station.
On Thursday afternoon, a pump at the Yeoville pump station stopped working due to a technical fault. Technicians are on the ground trying to find the reason for the fault and resolve the problem.
Areas affected: in the Yeoville tower zone have intermittent to no water supply. The affected areas have been provided with alternative water supply through mobile water tankers.
There is no estimated time of completion at this stage. Johannesburg Water apologises to customers for the inconvenience caused.
2. No water in Greater Ivory Park due to planned shutdown by Rand Water
The team is still on site busy with the RW inlet meter replacement in President Park.
Alternate water supply is being provided through mobile tankers in the areas as communicated per the original notice.
Affected areas include parts of:
Ebony Park
Kaalfontein
Ivory Park
Rabie Ridge
Estimated time for completion is 13H00
Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za