04 May 2023

Media Statement

Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

Rand Water experienced power outages during the latter part of the week at the Zuikerbosch purification plant and Palmiet pump station. Although the Rand Water systems are recovering, Johannesburg Water infrastructure has been impacted by reduced supply and low levels, specifically at the Alexander Park reservoir and South Hills tower. At this time, the reservoir and tower are critically low.

Customers in low lying areas may still have water, while customers in high lying areas will experience no water.

Alexander Park reservoir zone: Kensington, Benrose, Heriotdale, Denver, De Wetshof, The Gardens, Malvern, Cleveland, Elcedes and Wychwood.

South Hills tower zone: Risana, South Hills, Tulisa Park, Steeledale, Linmeyer, Oakdene, Rosettenville and Klipriviersberg estate

Alternate water supply is being arranged for affected areas. Customers in the lower lying areas are requested to reduce consumption and use water sparingly during this period.

Johannesburg Water apologises to customers for the inconvenience caused.

Ends

Issued by: Johannesburg Water Communication and Marketing.

Residents are encouraged to subscribe on our website to our SMS notification service for alerts on planned or unplanned service interruptions.

More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za

Customer service inquiries
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201