14 September 2023 – 18:15
Customer Notice
Johannesburg Water systems – evening update
South Hills tower
Despite interventions to augment the supply, the tower remains empty due to intermittent supply. Pumping at the old pumpstation has resumed, low pressure to no water can be expected in high lying areas.
Commando System
• Brixton reservoir: There’s improvement in the system, and the outlet remains 50% open. Normal supply pressure can be expected.
• Brixton tower: Critically low, pumping has resumed, and system is recovering. Low pressure to no water can be expected in supply zone.
• Hursthill 1 reservoir: Critically low, despite attempts to augment the supply. Low pressure to no water is expected in the supply zone. Customers in low-lying areas are urged to reduce consumption to help build capacity.
• Hursthill 2 reservoir: Remains low due to high demand. Poor pressure is expected in high-lying areas.
• Crosby reservoir: Remains low but stable due to high demand. Poor pressure to no water is expected in certain areas of the supply zone.
• Parktown reservoir 2: Due to high demand, there is a critical low pressure in high lying areas, improvement is expected overnight.
• Grand Central tower: Tower is empty due to power outage. The tower remains empty, therefore, customers in the supply zone can expect low pressure to no water. The matter has been reported and escalated to Eskom.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure. Customers are requested to reduce consumption to help build capacity.
Jabulani reservoir
Critically low due to high demand. Poor pressure is expected in certain areas of the supply zone. Customers are requested to reduce consumption to assist in building capacity.
Chiawelo reservoir
There are low levels due to high demand. Johannesburg Water is monitoring the system and customers are requested to reduce consumption.

Dunkeld reservoir
The reservoir is empty due to low levels at Parktown reservoir 2, improvement is expected overnight.
Alternative water supply continues to be provided through mobile trucks deployed at various key points within the affected areas, including Rahima Moosa Mother and Child Hospital.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing