by l3rato | Sep 14, 2023 | Systems Updates 2023
14 September 2023 – 18:15
Customer Notice
Johannesburg Water systems – evening update
South Hills tower
Despite interventions to augment the supply, the tower remains empty due to intermittent supply. Pumping at the old pumpstation has resumed, low pressure to no water can be expected in high lying areas.
Commando System
• Brixton reservoir: There’s improvement in the system, and the outlet remains 50% open. Normal supply pressure can be expected.
• Brixton tower: Critically low, pumping has resumed, and system is recovering. Low pressure to no water can be expected in supply zone.
• Hursthill 1 reservoir: Critically low, despite attempts to augment the supply. Low pressure to no water is expected in the supply zone. Customers in low-lying areas are urged to reduce consumption to help build capacity.
• Hursthill 2 reservoir: Remains low due to high demand. Poor pressure is expected in high-lying areas.
• Crosby reservoir: Remains low but stable due to high demand. Poor pressure to no water is expected in certain areas of the supply zone.
• Parktown reservoir 2: Due to high demand, there is a critical low pressure in high lying areas, improvement is expected overnight.
• Grand Central tower: Tower is empty due to power outage. The tower remains empty, therefore, customers in the supply zone can expect low pressure to no water. The matter has been reported and escalated to Eskom.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure. Customers are requested to reduce consumption to help build capacity.
Jabulani reservoir
Critically low due to high demand. Poor pressure is expected in certain areas of the supply zone. Customers are requested to reduce consumption to assist in building capacity.
Chiawelo reservoir
There are low levels due to high demand. Johannesburg Water is monitoring the system and customers are requested to reduce consumption.
Dunkeld reservoir
The reservoir is empty due to low levels at Parktown reservoir 2, improvement is expected overnight.
Alternative water supply continues to be provided through mobile trucks deployed at various key points within the affected areas, including Rahima Moosa Mother and Child Hospital.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Sep 14, 2023 | Systems Updates 2023
14 September 2023 – 10:30
Customer Notice
Johannesburg Water systems – morning update
South Hills tower
Despite interventions to augment the supply, there is still no supply pressure on site for pumping. No water is expected in the supply zone. Johannesburg Water is monitoring the tower, and pumping will resume as soon as there is supply.
Commando System
• Brixton reservoir: Slight improvement overnight but remains low. Outlet open at 50%; normal supply pressure is expected in the supply zone, but poor pressure may be experienced during peak demand.
• Brixton tower: Empty due to Brixton Res low level. Pumping is estimated to resume at 14:00, to allow the recovery of the reservoir.
• Hursthill 1 reservoir: Critically low, despite attempts to augment the supply. Low pressure to no water is expected in the supply zone. Customers in low-lying areas are urged to reduce consumption to help build capacity.
• Hursthill 2 reservoir: Remains low due to high demand. Poor pressure is expected in high-lying areas.
• Crosby reservoir: Remains low but stable due to high demand. Poor pressure to no water is expected in certain areas of the supply zone.
• Parktown reservoir 2: Despite a slight improvement overnight, demand remains high and will affect capacity. Johannesburg Water is monitoring the situation and requesting that customers reduce consumption.
Naturena reservoir
The reservoir has improved overnight and is supplying normally. Customers are requested to continue using water sparingly.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure. Customers are requested to reduce consumption to help build capacity.
Jabulani reservoir
Critical low due to high demand. Poor pressure is expected in certain areas of the supply zone. Customers are requested to reduce consumption to assist in building capacity.
Alternative water supply continues to be provided through mobile trucks deployed at various key points within the affected areas, including Rahima Moosa Mother and Child Hospital.
Residents are requested to observe level-1 water restrictions which are implemented from 1 September to 31 March. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Ends
Issued by Johannesburg Water Communication and Marketing
by l3rato | Sep 1, 2023 | 2023, Media Statement
1 September 2023 – 14:30
Media Statement
Residents urged to reduce water usage as demand outstrips supply
Johannesburg Water notes with concern the current high water consumption and urges residents to reduce usage. This has been reiterated by bulk supplier, Rand Water who have warned the entity that if consumption is not reduced, extreme measures may have to be instituted.
This coincides with the implementation of the City of Johannesburg’s Level-1 water restrictions, which run from 1 September to 31 March, annually. The restrictions are due to increasing water consumption caused by the warmer weather and lack of rain. However, with South Africa being a water-scarce country, the entity urges residents to use water sparingly.
The City has also noticed unsustainable increase in water demand, this renders Water Conservation and Water Demand Management a strong priority in Johannesburg, to ensure a continuous and sustainable water supply and to avoid putting strain on the City’s water supply systems due to high water demand outstripping supply.
Failure to reduce water consumption, will lead to the implementation of extreme measures to control the excessive increase. We therefore request communities to be ambassadors for accountable water use.
Under level-1 water restrictions, the watering of gardens is prohibited between 6am and 6pm from 1 September to 31 March. Furthermore, residents are not permitted to wash paved areas and driveways using hose pipes.
Now more than ever, it is imperative that we change our habits when it comes to water use. We can all make a difference by introducing one small change a day.
Here are simple water-saving habits to implement into your daily routine:
• Do not leave taps dripping
• Wash your car on the grass with grey water as this will water your lawn at the same time
• Shorten your showering time
• Use a glass of water to rinse when brushing your teeth
• Take shallow baths and avoid filling your bath to a depth greater than 100mm
• Reuse grey water to water your garden or pot plants
• Fix all leaking plumbing features in your house.
Johannesburg Water is committed to providing sustainable water. As such, water restrictions will be enforced by fines to customers who contravene the Water Services By-Law.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 31, 2023 | 2023, Media Statement
31 August 2023 – 11:15
Media Statement
Johannesburg Water systems to be impacted by Rand Water maintenance
Some Johannesburg Water reservoirs will be affected by a planned maintenance by Rand Water for 17 hours from Tuesday, 5 to Wednesday, 6 September 2023.
The maintenance work will be carried from 15:00 on Tuesday, 5 September to 08:00 on Wednesday, 6 September to minimise the impact of water supply interruptions. During the planned maintenance work, the Rand Water will be replacing a malfunctioning 800mm Stafford meter.
Johannesburg Water plans to mitigate the impact to customers.
The following Johannesburg Water reservoirs will be affected:
• Parktown reservoir 1 – no impact anticipated.
• Parktown reservoir 2 – The outlet will be throttled (water supply will be reduced) to about 40%. Low pressure to no water is expected in the supply zone. Customers are requested to reduce consumption to minimise impact and to allow for quick recovery.
• Dunkeld reservoir – The inlet valve will be closed to reduce impact at Parktown reservoir 2. Therefore, low pressure to no water may be experienced in this supply zone.
• Berea reservoir – The outlet will be throttled (water supply will be reduced) to about 30%. Low pressure to no water is expected in the supply zone. Customers are requested to reduce consumption to minimise impact and allow for quick recovery.
• Hursthill reservoir 1 – No adjustments due to network configuration. Low pressure to no water is expected in the supply zone.
• Hursthill reservoir 2 – The outlet will be closed during the shutdown period. Low pressure to no water is expected in the supply zone.
Alternative water supply will be arranged for affected customers.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 30, 2023 | Customer Notice 2023
30 August 2023 – 12:30
Customer Notice
Johannesburg Water systems update
The following Johannesburg Water reservoirs and towers are still struggling with capacity due to poor supply and high water demand.
South Hills tower
Critically low due to poor supply and high consumption. Poor pressure to no water is expected in the supply zone.
Commando System
• Crosby reservoir: Remains low but operating normally.
• Hursthill 1 and 2 reservoirs: Critically low due to high demand and slow recovery. Low pressure to no water is expected in higher lying areas.
• Brixton reservoir and tower: The reservoir and tower have improved overnight, and the outlet is opened at 100%. Both are operating normally. Customers are urged to continue using water sparingly as the demand remains high.
Eagles Nest reservoir
Remains critically low due to poor supply and high demand. Customers in this supply zone should expect low water pressure.
Doornkop reservoir
Showed slight improvements overnight but remains low due to high demand and slow recovery. The supply is normal; however, customers are requested to using water sparingly to allow for recovery.
Alternative water supply is still being provided through roaming trucks deployed at various key points of the struggling areas. Johannesburg Water is monitoring the systems and will provide more information.
Ends
Issued by: Johannesburg Water Communication and Marketing.
