1 September 2025 – 16:10

Customer Notice

Interim Water Supply Measures in Commando System Areas

Johannesburg Water is aware of the ongoing water supply challenges affecting high-lying suburbs supplied through the Commando System, including Westbury, Sophiatown, Coronationville and surrounding areas.

The Commando Systems comprises of the Brixton, Hursthill and Crosby reservoir complexes.

As a result, some high-lying areas are currently experiencing poor pressure or intermittent supply, while lower-lying areas continue to receive relatively stable supply.

Johannesburg Water technicians are employing various interventions aimed at gradually improving supply and optimising the system. However, residents are advised that there is currently no fixed timeframe for full recovery, as the Commando System is known to take time to stabilise once supply has been disrupted.

While major upgrades are underway to improve long-term reliability, Johannesburg Water has put the following interim measures in place to assist residents:

  • Stationary and roaming water tankers are deployed daily in affected areas.
  • Supply is prioritised for health facilities, schools, and old-age homes.
  • Depots and standpipes are made available to supplement tanker runs where possible.
  • Real-time monitoring of deliveries is in place to quickly respond to any late or missed runs.
  • Closure of the Brixton and Hursthill outlets early from today, 1 September to build capacity so that there is supply in order to supply the high lying within the Commando system supply zone.

Regular updates will be provided as the systems gradually recover. Johannesburg Water remains committed to ensuring equitable access to water while system improvements are being rolled out.

Ends

Issued by Johannesburg Water Communication and Marketing