by David Monyetswale | Sep 30, 2021 | Interruptions 2021
Please note that we are aware of the water outage in the area. Team is investigating, and an update will be provided on our social media platform.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Sep 29, 2021 | Interruptions 2021
Please take note of the Major Burst at Republic and Golf Ave, Windsor. Team is busy with emergency repairs on 710mm steel pipeline. Supply to Kensington B reservoir and tower, Linden 1 reservoir and Tower as well as Linden 2 reservoir has been isolated. Areas affected include parts of Windsor, Robindale, Randpark, Ferndale, Darrenwood, Linden, Bryanbrink, Kensington B, Cresta, Blackheath, Fontainebleau, Victory Park, Malanshof, Ruiterhof, Robinacres, Northcliff. Suburbs in the tower zone will be impacted, while customers in the reservoir zones will have water. The estimated completion time is 5pm.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Sep 29, 2021 | Interruptions 2021
Suburb(s) Affected: Selby
Street Names: 19 Webber street
Date: 04 October 2021
Time: 08h00-18h00
Impact: No Water
Reason: To connect fire reticulation point for ERF 19 Webber Street, that was omitted by the contractor.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Sep 29, 2021 | Interruptions 2021
Please note that the water outage in Brixton and surrounding areas was caused by low levels of reservoirs. The reservoirs have recovered and we expect full recovery in the next couple of hours.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by David Monyetswale | Sep 27, 2021 | archive, Media Statement
Media Statement
27 September 2021
Johannesburg Water’s Systems Stable
Yesterday a veld fire under Eskom’s Snowden High-voltage Substation supply line severely affected Rand Water’s Zuikerbosch Water Treatment Works which feed to numerous Johannesburg Water reservoirs and towers. Power supply has since been restored and Johannesburg Water’s systems are stable.
With Rand Water Level-1 water restrictions already implemented, Johannesburg Water may implement further restrictions should the need arise, which will impact customers in higher lying areas with low pressure or no water supply. We urge customers to reduce water consumption during this critical time. Under Level-1 restrictions, watering of gardens is not allowed in summer months between 6 am and 6 pm (1 Sept to 31 March) and residents are also not allowed to wash driveways and paved areas using hose pipes.
Water Saving Tips:
Do not leave taps dripping
Wash your car on the grass, this will water your lawn at the same time.
Shorten your showering time
Use a glass of water to rinse when brushing your teeth.
Take shallow baths and avoid filling your bath to a depth greater than 100mm
Re-use grey water to water your garden or pot plants.
Johannesburg Water is committed to providing sustainable water and restrictions will be enforced in a form of fines to consumers who contravened the Water Services by-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.
