by l3rato | Sep 23, 2024 | Customer Notice
23 September 2024 – 14:45
Customer Notice
Klipfontein View update
Water supply issues continue to persist in the Klipfontein View area, which is still being affected by high demand on the bulk supplying reservoir.
This is affecting the supply to the Chloorkop Reservoir, which still has low levels, this is resulting in poor pressure to no water, especially in high-lying areas of Klipfontein View.
There is currently no estimated time for recovery. However, Johannesburg Water continues to closely monitor the situation.
Johannesburg Water is working with its stakeholders on the completion of the alternative supply of reticulation water targeted for the first week of October 2024.
Alternative water supply also continues to be provided where required.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 23, 2024 | Customer Notice
23 September 2024 – 08:50
Customer Notice
Update: Grand Central and Erand
Grand Central
Due to the configuration of the system overnight, the Grand Central Reservoir improved and is at satisfactory level, enabling pumping to the tower overnight. The tower level is satisfactory, and pumping has stopped this morning to allow the reservoir to build. The areas from the tower will be supplied fairly.
Erand Reservoir and Tower
The reservoirs and tower are stable but low. Johannesburg Water is currently not pumping to the Tower until the reservoirs are able to recover further. The tower has water and is currently supplying fairly. The level of the reservoirs is being monitored.
There is currently no estimated time for full recovery. However, Johannesburg Water continues to closely monitor the situation and will implement system configurations as and when required to balance supply between the two reservoirs.
Alternative water supply also continues to be provided where required.
Click here for the affected areas.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Sep 20, 2024 | Customer Notice
20 September 2024 – 08:30
Customer Notice
Midrand system is under strain
The bulk supply system (Midrand) continues to be under strain due to high demand.
Grand Central System
The Grand Central Reservoir is at less than 50% capacity, while the Grand Central Tower was empty overnight. Pumping could only commence early this morning, and it can be confirmed that the tower is building capacity currently. Areas supplied from these zones will receive low pressure to no water, especially in the higher lying areas, as the tower recovers. The system has been configured to allow some recovery of the
Grand Centra system during the day.
Erand System
The system was configured overnight to allow it to recover. While the reservoir did recover slightly, it remains low. The tower has some capacity and is supplying. Areas fed from these zones will receive low pressure to no water, especially in the higher lying areas.
Johannesburg Water is working on configuring the outlets to allow the system to build up overnight, while demand is lower on the system.
Johannesburg Water will arrange for alternative water to the affected areas as and when required.
Click the link to see affected areas.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 18, 2024 | Customer Notice
18 September 2024 – 21:30
Customer Notice
Parktown 2 Reservoir is stable
Charlotte Maxeke Hospital has normalised, while the water levels at the Parktown 2 Reservoir continue to remain stable.
Parktown 2 Reservoir
The reservoir remains stable and supplying normally. The network is saturating, and there may be pockets of areas of poor pressure while the system is recovering.
Dunkeld Reservoir
The Dunkeld Reservoir continues to improve. The network is still charging, and there may be areas of poor pressure while the system recovers.
Berea Reservoir
The reservoir is supplying fairly. The system is configured to boost supply to customers. The capacity of the reservoir is expected to improve overnight.
With the current positive outlook, the Entity continues to monitor all three systems for bursts and is attending to airlocks that could be contributing to the lack of water supply. All three outlets are open, and systems are improving.
However, Johannesburg Water will continue monitoring and implementing necessary interventions to facilitate recovery and stabilise the system.
Johannesburg Water remains committed to resolving this matter and most customers have supply while alternative water supply is available to affected areas.
Alternative water supply continues to be provided.
Click here to see the areas supplied by the Parktown 2 ,Dunkeld & Berea reservoirs.
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Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 18, 2024 | Customer Notice
18 September 2024 – 21:30
Customer Notice
South Hills Tower update
The supplying reservoir has improved, and pumping continues. South Hills Tower has been supplying fairly to normal for the day.
Due to high demand on bulk supplier and Johannesburg Water systems, intermittent supply may be expected, and Johannesburg Water is monitoring the situation and will provide alternative water as and when required.
Ends
Issued by Johannesburg Water Communication and Marketing
