by l3rato | Jul 31, 2024 | systems updates
31 July 2024 – 19:40
Systems Update
The maintenance at Rand Water’s (RW) Palmiet Pump Station has been completed, and the station is now operating at full capacity (100%).
However, Johannesburg Water (JW) systems have declined, with some even running empty. The recovery process for these systems will not be immediate; some reservoirs and towers may recover within a week, while others may take longer.
JW is actively monitoring all systems supplied by the Palmiet Pump Station and implementing necessary interventions to facilitate timely recovery and minimize the impact on customers. The following systems are impacted or in the process of recovery:
South Hills Tower
The tower is currently supplying normally but may experience issues due to poor supply and high demand during the recovery phase.
Alexander Park Reservoir
is currently empty due to inadequate incoming supply. Customers in the supply zone may experience low water pressure or no water. The outlet will be closed overnight to build capacity.
Randjieslaagte and Linksfield Reservoirs
are low but showing signs of improvement. However, customers in high-lying areas may experience low water pressure.
The Sandton System’s reservoirs and towers are low and declining due to insufficient incoming supply, though they are still supplying fairly. JW is monitoring the system and implementing necessary interventions to ensure equitable distribution.
Bryanston Reservoir and Tower have both declined but are still supplying fairly.
Linbro Park, Morningside, and Marlboro Reservoirs
These reservoirs have also declined but are still supplying fairly. JW is closely monitoring the situation.
Illovo Reservoir and Tower is critically low, and the tower is empty. Customers in these areas may experience low water pressure or no water. JW is monitoring the situation and taking necessary measures to facilitate recovery.
The direct feeds have shown improvement and are supplying fairly.
Midrand System
Reservoirs in the Midrand systems are currently declining due to poor incoming supply, leading to low water pressure or no water for customers.
Diepsloot and President Park Reservoirs and Towers are critically low to empty, and customers can expect low water pressure or no water.
Rabie Ridge Reservoir and Tower
The reservoir is low but still supplying fairly. The tower is constrained, leading to a mix of low pressure and no water, particularly in high-lying areas.
ERand and Grand Central Reservoirs and Towers
Both reservoirs and towers are low and declining, with customers likely to experience low water pressure or no water. JW is monitoring the situation and implementing necessary interventions for recovery.
Johannesburg Water is providing alternative water sources for affected areas.
Areas fed by Palmiet.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 29, 2024 | Media Statements 2024
29 July 2024
Media Statement
Phase three of Rand Water Palmiet Pump Station maintenance is underway
The third phase, and the last of three, of the maintenance at Rand Water’s Palmiet Pump Station began today, Monday 29 July, at 05:00, and is scheduled to end on Tuesday, 30 July 2024 at 21:00.
During this time, pumping will be reduced to 76% for 40 hours, which means that 24% of Palmiet’s pumping capacity will be out of production.
Areas that are fed from the direct feeds, South Hills Tower, Alexander Park Reservoir, as well as the Linksfield Reservoir will be affected immediately when the maintenance begins; while areas that are supplied by the Sandton and Midrand reservoirs and towers will be affected gradually as all the reservoirs’ capacity gets depleted.
The following Johannesburg Water systems will be impacted during the maintenance period: all Sandton and Midrand systems, the South Hills Tower, as well as the Alexandra Park, Randjieslaagte, and Linksfield reservoirs.
Full recovery of the systems will take several days after maintenance has been completed. However, the areas supplied by the Sandton and Midrand reservoirs and towers may take longer to recover because the reservoirs need to first build capacity after being empty.
Johannesburg Water will make arrangements for alternative water supply at strategic points within the residential areas. However, residents are encouraged to store water in preparation for the maintenance.
Areas fed by Palmiet.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 26, 2024 | Customer Notice

by l3rato | Jul 25, 2024 | systems updates
25 July 2024
Systems update
Most Johannesburg Water systems are supplying fairly to normal. However, some of JW systems are affected by imbalances between supply and demand.
Alexander Park Reservoir
The reservoir improved after overnight closure but remains low. Poor pressure may occur in certain parts. The outlet will be closed overnight to build capacity for the next day.
Modderhill Reservoir and direct feeds. The reservoir is supplying fairly while direct feeds are affected by poor and to some extent no water.
Midrand systems
Systems are currently constrained due to demand exceeding available supply and Johannesburg Water is putting interventions in place to balance the system and equitably distribute available capacity. The following systems are affected:
Grand Central Reservoir and Tower
The reservoir has improved and supplying normally; however, supply is poor and may affect the reservoir levels. Interventions are in place to boost supply and the Entity is monitoring improvements.
Grand Central Tower
Improved and supplying normally, however may be affected by reservoir’s low levels.
E-Rand 1 and 2 Reservoirs and Tower
E-Rand 1 and 2 reservoirs are low but improving and poor pressure to no water is expected supply in the supply zone. Johannesburg Water is monitoring improvements and putting necessary interventions in place to assist in recovery. The E-Rand tower is on bypass mode and supplying fairly.
President Park Reservoirs and Tower
The reservoir has improved and supplying fairly but affected by high demand. While the Tower is on bypass mode and supplying fairly, but poor pressure may occur due to high demand.
Rabie Ridge Reservoir and Tower
The reservoir has improved and supplying fairly. The Tower is on bypass, and constrained, poor pressure to no water is expected in high-lying areas of the supply zone.
Randburg systems
Currently most Randburg reservoirs are empty due to burst and subsequent repairs. Affected reservoirs are;
Linden1 Reservoir and Tower,
Blairgowrie Reservoir, Linden2 Reservoir, Kensington B Reservoir and Tower.
Deep South
Orange Farm Reservoir
It is supplying fairly but the water levels are decreasing due to high demand. This is attributed to the increased population and illegal connections, which have led to increased demand and ultimately making the system unstable and causing poor supply and no water in some areas. As part of daily interventions, the reservoir outlet is closed overnight and reopened the next morning to build capacity.
Ennerdale Reservoir
The system is supplying fairly but declining due to the high demand exceeding available supply, which makes the system unstable. This is due to the rapid increase of the population and illegal connections. Subsequently, residents in high-lying areas of the supply zone can expect a combination of low water pressure to no water.
Lawley Reservoir
The reservoir is low and declining due to high demand, which is affecting the stability of the system, as such a combination of poor pressure to no water is expected in the supply zone.
Lenasia Systems
All reservoir levels are critically low and a combination of poor pressure to no water is expected. This is also due to high demand, illegal connections, vandalism, and tampering of infrastructure.
Lenasia Systems
All reservoir levels are low and a combination of poor pressure to no water is expected. This is also due to high demand, illegal connections, vandalism, and tampering of infrastructure.
Lenasia Cosmos Reservoir is supplying fairly.
- Hospital Hill Reservoir levels have improved overnight but declining due to high demand and supplying fairly. Poor pressure to no water may occur in high-lying areas.
- Lenasia High Level Reservoir is currently at a critically low level, leading a combination of poor pressure to no water in high-lying areas of the supply zone.
Central, Soweto and Sandton systems.
Mostly supplying fairly to normal.
Johannesburg Water is monitoring all systems and preparing for phase three of Rand Water Palmiet Pump Station Maintenance Programme.
Ends
Issued by: Johannesburg Water Communication and Marketing
by l3rato | Jul 25, 2024 | Media Statements 2024
July 2024 – 10:30
Media Statement
REMINDER: Phase three of Rand Water Palmiet Pump Station maintenance to begin on 29 July 2024
The third phase, and the last of three) of the maintenance at Rand Water’s Palmiet Pump Station is scheduled to take place from Monday, 29 July 2024 at 05:00 and is scheduled to end on Tuesday, 30 July 2024 at 21:00.
Pumping will be reduced to 76% for 40 hours, which means that 24% of Palmiet’s pumping capacity will be out of production.
Areas that are fed from the direct feeds, South Hills Tower, Alexander Park Reservoir, as well as the Linksfield Reservoir will be affected immediately when the maintenance begins; while areas that are supplied by the Sandton and Midrand reservoirs and towers will be affected gradually as all the reservoirs’ capacity gets depleted.
The following Johannesburg Water systems will be impacted during the maintenance period: all Sandton and Midrand systems, the South Hills Tower, as well as the Alexandra Park, Randjieslaagte, and Linksfield reservoirs.
Full recovery of the systems will take several days after maintenance has been completed. However, the areas supplied by the Sandton and Midrand reservoirs and towers may take longer to recover because the reservoirs need to first build capacity after being empty.
Johannesburg Water will make arrangements for alternative water supply at strategic points within the residential areas. However, residents are encouraged to store water in preparation for the maintenance.
Areas fed by Palmiet.
Ends
Issued by: Johannesburg Water Communication and Marketing.