by l3rato | Sep 17, 2024 | Media Statements 2024
17 September 2024 – 08:30
Media Statement
Johannesburg Water working around the clock to boost Charlotte Maxeke Hospital, areas impacted by Parktown 2 Reservoir challenges
Johannesburg Water’s technical teams worked through the night at the hospital, investigating solutions to boost their supply.
After reconfiguration of the Parktown 2 system, which meant closing the outlet side of the reservoir, water was successfully channeled into Charlotte Maxeke storage to satisfactory levels, enabling the hospital to start pumping into their internal reticulation from this morning. Furthermore, water tankers were deployed since last night and into the early hours of this morning to further assist in filling the hospital’s storage.
Currently, the Parktown 2 Reservoir is completely closed to build up capacity to supply the hospital, which is impacting the entire zone, thus the supply zone is dry. Once the levels improve, supply will be restored. The poor to no supply in the zone is due to the combination of insufficient supply from the bulk supplier and high demand. Johannesburg Water is engaging the bulk supplier to address the root cause of the poor bulk supply.
The Entity’s teams continue this morning with further investigation of the system to find the cause of sudden poor supply and high demand. These investigations require consistent intervention and troubleshooting. The reservoir remains reconfigured to boost incoming supply. However, there is no estimated time of restoration at this stage.
Meanwhile, the Berea Reservoir declined but is supplying fairly. Poor pressure may occur while supply is reconfigured to boost supply at the Parktown 2 Reservoir. The Entity is monitoring and making necessary adjustments to keep the system stable.
The Dunkeld Reservoir is critically low to empty. The inlet remains open, but the reservoir is affected by the reconfiguration of Parktown 2 Reservoir. Poor pressure to no water is expected in the supply zone.
Johannesburg Water remains resolute to closely monitoring all three reservoirs and making immediate necessary adjustments to improve the situation. Alternative water supply continues to be provided.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 16, 2024 | Customer Notice
16 September 2024 – 07:30
Customer Notice
Parktown 2, Dunkeld, and Berea reservoirs update
Configuration of the systems were implemented overnight. There was slight improvement at the Parktown 2 Reservoir and satisfactory improvement at the Berea Reservoir.
However, the reservoirs are still low due to challenges in supply and increased consumption. The Dunkeld Reservoir also remains critically low.
All three reservoirs remain low, and customers within these supply zones will experience poor pressure to no water supply, especially in high-lying areas.
There is no estimated time for restoration currently; however, Johannesburg Water continues to implement configuration changes to boost the system. The Entity will closely monitor and make necessary adjustments to improve the situation.
Alternative water supply will be arranged for affected customers as and when necessary.
Click here to see the areas supplied by the Parktown 2, Dunkeld, and Berea reservoirs.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 16, 2024 | Customer Notice
16 September 2024 – 07:30
Customer Notice
South Hills Tower and Klipfontein View update
Efforts were made overnight to boost both systems, however, the South Hills Tower remains critically low with no pumping taking place at the tower. This is due to incoming bulk supply still being a challenge, as well as high demand.
The Klipfontein View area is also affected by similar challenges of constrained incoming water supply.
There is currently no estimated time for recovery. However, Johannesburg Water continues to closely monitor the situation, and pumping at the tower can only resume as soon the supply improves adequately.
Johannesburg Water continues to provide alternative water supply where required.
Areas affected:
•
Klipfontein View
•South Hills Tower supply zone: Risana, South Hills, Tulisa Park, Steeledale, Linmeyer, Oakdene, Rosettenville and Klipriviersberg Estate.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 16, 2024 | Customer Notice
16 September 2024 – 20:45
Customer Notice
Charlotte Maxeke Hospital impacted by Parktown 2 Reservoir challenges
The Charlotte Maxeke Johannesburg Academic Hospital has been greatly impacted by the water supply challenges at the Parktown 2 Reservoir.
Johannesburg Water’s technical teams are currently at the hospital trying to find solutions to boosting their supply.
Currently, the Parktown 2 Reservoir is critically low to empty. This is due to the combination of poor supply and high demand. Poor pressure to no water is expected in the supply zone.
Johannesburg Water’s teams continue to investigate the supply and demand side of the system without finding the cause of sudden poor supply and high demand. The teams continue investigations into finding the cause for the poor supply and addressing airlocks. These investigations require considerable time.
The reservoir has been reconfigured to boost incoming supply, and there is no estimated time of restoration at this stage. Improvements are, however, expected overnight.
Meanwhile, the Berea Reservoir declined but supplying fairly. Poor pressure may occur while supply is reconfigured to boost supply at Parktown 2 Reservoir. The Entity is monitoring and making necessary adjustments to keep the system stable.
The Dunkeld Reservoir is critically low to empty. The inlet remains open, but the reservoir is affected by the capacity of Parktown 2 Reservoir. Poor pressure to no water is expected in the supply zone.
Johannesburg Water is closely monitoring all three reservoirs and making necessary adjustments to improve the situation.
Alternative water supply will be arranged for affected customers as and when it becomes necessary.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 15, 2024 | Customer Notice
15 September 2024 – 09:45
Customer Notice
Parktown 2, Dunkeld, and Berea reservoirs update
The Parktown 2 Reservoir continues to be constrained due to demand exceeding available supply, while the Berea Reservoir is critically low. Rand Water and Johannesburg Water teams continue to investigate the reduced supply.
All three reservoirs remain low, and customers within these supply zones will have poor pressure to no water supply, especially in high-lying areas.
There is no estimated time for restoration currently; however, Johannesburg Water continues to closely monitor and make necessary adjustments to improve the situation.
Alternative water supply will be arranged for affected customers as and when necessary.
Click here to see the areas supplied by the Parktown 2, Dunkeld, and Berea reservoirs.
Ends
Issued by: Johannesburg Water Communication and Marketing.
