by l3rato | Sep 15, 2024 | Customer Notice
15 September 2024 – 11:00
Customer Notice
South Hills Tower and Klipfontein View update
Due to poor incoming bulk supply, as well as high demand, the South Hills Tower remains empty due to no pumping. The Klipfontein View area is also affected by no incoming water supply.
Customers fed by the South Hills Tower have no water, as well as customers in the Klipfontein View area.
There is currently no estimated time for completion. However, Johannesburg Water continues to closely monitor the situation, and pumping at the tower will resume as soon the supply improves adequately.
Johannesburg Water continues to provide alternative water supply where required.
Areas affected:
•Klipfontein View
•South Hills Tower supply zone: Risana, South Hills, Tulisa Park, Steeledale, Linmeyer, Oakdene, Rosettenville and Klipriviersberg Estate.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 15, 2024 | Customer Notice
15 September 2024 – 21:00
Customer Notice
Parktown 2, Dunkeld, and Berea reservoirs update
Configuration of the systems were implemented; however, the reservoirs are critically low due to challenges in supply and increased consumption. The Dunkeld Reservoir also remains critically low.
All three reservoirs remain low, and customers within these supply zones will have poor pressure to no water supply, especially in high-lying areas.
There is no estimated time for restoration currently; however, Johannesburg Water continues to implement configuration changes to boost the system. JW will closely monitor and make necessary adjustments to improve the situation.
Alternative water supply will be arranged for affected customers as and when necessary.
Click here to see the areas supplied by the Parktown 2, Dunkeld, and Berea reservoirs.
Ends
Issued by: Johannesburg Water Communication and Marketing.0
by l3rato | Sep 14, 2024 | Customer Notice
14 September 2024 – 11:45
Customer Notice
Parktown 2, Dunkeld, and Berea reservoirs update
The Parktown 2 Reservoir continues to be constrained due to demand exceeding available supply, while the Berea Reservoir is critically low. Both Rand Water and Johannesburg Water’s teams are investigating the reduced supply.
Because the Parktown 2 Reservoir supplies the Dunkeld Reservoir, the inlet to the Dunkeld Reservoir remains closed to boost capacity at Parktown 2 reservoir.
As a result, Dunkeld reservoir is critically low. Customers fed by all three reservoirs will have poor pressure to no water supply, especially in high-lying areas.
There is no estimated time for restoration at this stage; however, Johannesburg Water will closely monitor and make necessary adjustments to improve the situation.
Alternative water supply will be arranged for affected customers as and when it becomes necessary.
Click here to see the areas supplied by the Parktown 2, Dunkeld, and Berea reservoirs.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Sep 14, 2024 | Customer Notice
14 September 2024 – 18:15
Customer Notice
Sandton meters to be closed tonight as part of water demand management
As part of water demand management efforts, Johannesburg Water will be closing the Sandton meters tonight, Saturday 14 September, from 20:00 until 04:00 tomorrow morning.
This is to ensure water supply distribution to struggling systems and areas within the JW network.
The Linbro Park and Marlboro direct feeds will be affected the most during these interventions, and all customers fed by the Sandton System may experience poor pressure to no water overnight. Once the meter is reopened in the morning, it will take several hours for the system to fully recover.
Areas affected by the Sandton System:
•Linbro Park Direct Feed
•Marlboro Direct Feed
•Linbro Park Reservoir
•Marlboro Reservoir
•Illovo Reservoir and Illovo Tower
•Bryanston Reservoir and Bryanston Tower
•Morningside Reservoir
Customers are requested to repair leaks on their properties as these also contribute to the high demand on Johannesburg Water systems. Residents are requested to observe level 1 water restrictions which are implemented from 1 September 2024 to 31 March 2025. These restrictions prohibit the use of hosepipes to water gardens, wash cars, clean driveways, as well as fill up swimming pools and water features between 06:00 and 18:00. Instead, the use of greywater is encouraged.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Sep 13, 2024 | Customer Notice
