by Nompumelelo Nkomo | Dec 15, 2021 | archive, Interruptions, Media Statement
Media statement: no embargo
15 December 2021
Johannesburg Water response to alleged water quality challenges in Kliptown
The City of Johannesburg Environmental Health Department escalated a complaint on 02 December 2021 relating to traces of mercury in drinking water at property 625 Beacon Road, Kliptown, Soweto. This issue which led to misinformation and misconception of water quality in the City of Johannesburg, and particularly that area indicated that the quality of water started to degrade after Rand Water restrictions conducted between 15 to 17 November 2021 and customers displayed symptoms such as diarrhea, stomach, cramps and skin rash due to traces mercury in drinking water.
Investigations were conducted by Johannesburg Water Scientific Services Department on 3 December 2021, and samples were taken thereof. Inclusive of water quality, samples taken were those of the affected property including neighboring reticulation network.
Four (4) different sample points were used in order to determine the magnitude of alleged compromised water quality.
The four sample points used for testing water quality are:
i. Power Park (inlet point)
ii. Power Park (outlet point)
iii. Street hydrant (Cnr. Turf/Boundary Rd)
iv. 625 Beacon Rd, Kliptown (Garden tap)
Johannesburg Water would like to confirm that the laboratory test results of all four-sample points did not detect mercury as samples were found to be compliant with drinking water standards as per SANS 241 (2015). The entity prides itself with providing residents with good quality drinking water with the monthly water quality compliance reports available to the public from our website.
ENDS
by Nompumelelo Nkomo | Dec 14, 2021 | Interruptions
Suburb(s) Affected: Bheki Mlangeni hospital; Jabulani Mall; Jabulani Hostel; All Jabulani flats; Moletsane and Jabulani
Start date: 21 December 2021 at 16h00
End date: 22 December 2021 at 02h00
Impact: No water
Reason: Installation of blank flange on existing pipeline
Water Tanks: Depot will organise mobile and stationary water tankers assist the community
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Nompumelelo Nkomo | Dec 1, 2021 | Interruptions
Suburb(s)Affected: Wendywood, Woodmead, Marlboro, Gallo Manor, Kelvin & Kramerville,
Date: 2 December 2021
Time: 06h00-19h00
Impact: No water
Reason: Major burst pipe at Dalton road
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Nompumelelo Nkomo | Dec 1, 2021 | Interruptions
Please note that the contractor that is busy with connection at Lenasia pump station experienced delays due to bad weather on Tuesday evening. This forced the contractor to temporarily pause operation. Work has resumed early today and will be done around 11H00.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by Nompumelelo Nkomo | Dec 1, 2021 | Interruptions
Please note that the contractor that is busy with connection at Lenasia pump station experienced delays due to bad weather on Tuesday evening. This forced the contractor to temporarily pause operation. Work has resumed early today and will be done around 11H00.
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za