by l3rato | Aug 13, 2024 | Customer Notice
13 August 2024 – 08:00
Customer Notice
Illovo system update
Since yesterday’s interventions and system configurations, water supply to Illovo has been steady. To enhance recovery, the outlets from the Morningside, Marlboro, Bryanston, and Linbro reservoirs were restricted during the night. This has led to improved reservoir levels overnight and early this morning.
This morning the outlets will be opened and pumping to the Illovo Tower will resume.
The Bryanston, Linbro, Marlboro, and Morningside reservoirs are currently supplying water and have improved reservoir levels.
It can be noted that the overall Sandton system is steadily recovering. JW will continue to be vigilant in monitoring the system.
Alternative water supply through tankers will continue in the affected areas, coordinated by ward councilors and onsite teams.
Further updates will be provided as they become available.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 12, 2024 | Customer Notice
12 August 2024 – 21:10
Customer Notice
Commando System Update
Crosby Reservoir
The reservoir has improved and is currently supplying water adequately.
Hursthill 1 and 2 Reservoirs
Both reservoirs have shown some improvement and are supplying fairly. However, the system remains constrained, and Johannesburg Water is closely monitoring the decline. This may result in low pressure in higher-lying areas within the supply zone. Measures are being implemented to ensure equitable water distribution.
Brixton Reservoir and Tower
Both the reservoir and tower have improved and are supplying water adequately. However, the system is under pressure, and Johannesburg Water is monitoring the situation closely.
Alternative water supply is being provided to affected areas as needed.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 12, 2024 | Customer Notice
12 August 2024 – 18:45
Customer Notice
Illovo System Update
Since this morning’s interventions, water supply to Illovo has increased at a moderate rate. The reservoir outlet remained open to maintain supply to customers within the supply zone, hence the recovery levels are not high. To enhance recovery, the outlets from the Morningside, Marlboro, Bryanston, and Linbro reservoirs will be restricted during the night.
The Bryanston, Linbro, Marlboro, and Morningside reservoirs are currently supplying water.
Alternative water supply through tankers will continue in the affected areas, coordinated by ward councilors and onsite teams.
Further updates will be provided as they become available.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 12, 2024 | Customer Notice
12 August 2024 – 14:00
Customer Notice
Illovo System Update
As previously communicated, the system was reconfigured last night to redirect water to the Illovo system. Unfortunately, this did not produce the expected results.
As committed, joint teams were deployed this morning to implement the following planned intervention:
1. The team continued with scouring air from the system at the Bramley point.
The above intervention has resulted in water supply being received into Illovo at a slow but promising rate. The reservoir outlet remains open to ensure supply to customers within the supply zone. However, the outlet will be restricted during the night to build up capacity in the reservoir.
The Bryanston, Linbro, Malboro, and Morningside reservoirs are currently supplying water.
Alternative water supply through tankers has been arranged and will be coordinated by ward councilors and onsite teams.
Further updates will be provided as they become available.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 12, 2024 | Customer Notice
12 August 2024 – 07:15
Customer Notice
Illovo system update
The system was reconfigured last night in order to shift water to the Illovo system. However, that did not yield the desired results. Preliminary investigations point to an existence of an airlock on the system, which may be blocking water reaching the Illovo system – as this is the only reservoir within the Sandton system that is not getting water supply.
The technical team will therefore this morning be scouring air from the system until water can reach the Illovo reservoir complex.
The Bryanston, Linbro, Malrboro and Morningside reservoirs are supplying normally. Johannesburg Water will continue to closely monitor the Sandton system. Priority will be given to Illovo complex, to ensure that it eventually receives water supply.
Johannesburg Water leadership will this morning also meet with ward councillors from Illovo to appraise them of the mitigation strategies the Entity will be implementing to boost water supply.
Alternative water supply through water tankers is being arranged and will be coordinated with ward councillors.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 11, 2024 | Customer Notice
11 August 2024 – 20:15
Customer Notice
Sandton system update
While Rand Water’s Palmiet pump station maintenance was completed on 31 July 2024, some Johannesburg Water reservoirs and towers are still recovering.
The Palmiet maintenance affected the following systems: Sandton, Midrand and South Hills and Alexandra Park. As anticipated and communicated, the recovery period will take about two weeks.
On Thursday evening, August 8, the Sandton system was restricted and supplied through a bypass, to facilitate the stabilisation of the overall Palmiet system. The Illovo reservoirs were unfortunately depleted during the process of assisting the Palmiet system. All other reservoirs in the Sandton system have begun to recover, with the exception of the Illovo system, which is the most vulnerable.
Johannesburg Water teams will tonight reconfigure the Sandton system to shift water to the Illovo system, in order for adequately supply to resume tomorrow.
Ends
Issued by Johannesburg Water Communication and Marketing
