by l3rato | Aug 2, 2024 | Customer Notice
2 August 2024 – 11:45
Customer Notice
Johannesburg Water testing Fleurhof water as precautionary measure
Johannesburg Water has taken samples of water from Fleurhof for testing for possible contamination at its laboratory.
This comes after the Entity received complaints from residents on Thursday, 1 August, that the water coming out of their taps was discoloured. Residents were subsequently requested to stop consuming the water until further notice.
A Johannesburg Water technical team then proceeded to isolate (close) the water supply to the area. Furthermore, and as a precautionary measure, Johannesburg Water will conduct tests on water samples collected from the neighbourhood.
In the meantime, the Entity is providing alternative water supply, through roaming tankers, to the affected areas. The water pipelines were also flushed overnight.
Further information will be provided once the tests are completed.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 1, 2024 | Customer Notice
1 August 2024 – 10:45
Customer Notice
Update: Commando System
There is a City Power outage that is currently affecting pumping at Johannesburg Water’s Crosby Pump Station. Johannesburg Water is monitoring the Commando System and continues to implement necessary interventions to boost capacity and ensure fair distribution of water.
Crosby Reservoir
The reservoir has seen slight improvements and is supplying fairly; however, it remains low. The power outage is affecting pumping to the Brixton Reservoir.
Hursthill 1 and 2 Reservoirs
Hursthill 1 is currently on bypass mode, resulting in poor pressure and no water in the supply zone. Reconfiguration measures are being implemented to boost supply and provide relief to customers. Hursthill 2 remains low but supplying fairly. The reservoir is constrained due to demand exceeding available capacity, which leads to poor pressure in high-lying areas. The outlet may be closed overnight to boost capacity for the next day.
Brixton Reservoir and Tower
The reservoir levels are critically low due to the City Power outage affecting the Crosby Pump Station. The outlet is closed, and no water is expected in the supply zone. Pumping will resume once the power supply is restored. There is currently no estimated time for restoration. The tower is supplying fairly but will be affected by the reservoir’s low levels. Poor pressure to no water is expected while pumping is on hold.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 1, 2024 | Customer Notice
1 August 2024 – 11:15
Customer Notice
City Power Load Reduction affects Yeoville Pump Station
City Power has implemented load reduction, which affected pumping at Johannesburg Water’s Yeoville Pump Station this morning. Pumping had stopped during the load reduction period between 06:30 and 09:00.
Intermittent supply was experienced during the load reduction period, and supply will gradually restore a few hours after the load reduction period.
Johannesburg Water is monitoring areas affected by the City Power outage and load reduction schedule and will provide updates as they become available.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 1, 2024 | Customer Notice
1 August 2024 – 10:45
Customer Notice
Update: Commando System
There is a City Power outage that is currently affecting pumping at Johannesburg Water’s Crosby Pump Station. Johannesburg Water is monitoring the Commando System and continues to implement necessary interventions to boost capacity and ensure fair distribution of water.
Crosby Reservoir
The reservoir has seen slight improvements and is supplying fairly; however, it remains low. The power outage is affecting pumping to the Brixton Reservoir.
Hursthill 1 and 2 Reservoirs
Hursthill 1 is currently on bypass mode, resulting in poor pressure and no water in the supply zone. Reconfiguration measures are being implemented to boost supply and provide relief to customers. Hursthill 2 remains low but supplying fairly. The reservoir is constrained due to demand exceeding available capacity, which leads to poor pressure in high-lying areas. The outlet may be closed overnight to boost capacity for the next day.
Brixton Reservoir and Tower
The reservoir levels are critically low due to the City Power outage affecting the Crosby Pump Station. The outlet is closed, and no water is expected in the supply zone. Pumping will resume once the power supply is restored. There is currently no estimated time for restoration. The tower is supplying fairly but will be affected by the reservoir’s low levels. Poor pressure to no water is expected while pumping is on hold.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 31, 2024 | Customer Notice
31 July 2024 – 21:05
Customer Notice
City Power Outage in Florida North/Glen Substation Affecting Johannesburg Water (JW) Infrastructure
Due to a power outage at the Florida North/Glen Substation, Johannesburg Water’s Waterval and Quellerina Towers are currently empty. No water is expected in the supply zones of these towers. There is currently no estimated time of restoration. Pumping will resume once the power supply is restored.
The Witpoortjie Tower is also empty due to the power outage, resulting in no water in its supply zone. There is no estimated time of restoration at this point. Pumping will resume as soon as power is restored.
Further updates will be provided to customers.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Jul 26, 2024 | Customer Notice
