by l3rato | Jul 25, 2024 | Customer Notice
25 July 2024 – 09:10
Customer Notice
Commando System
Johannesburg Water continues to monitor the water levels in the system in order to boost capacity and ensure fair distribution. The system is constrained due to demand exceeding supply.
Crosby Reservoir
The reservoir made slight improvements overnight but remains low and supplying fairly. Poor pressure may occur in high-lying areas of the supply zone.
Hursthill 1 and 2 Reservoirs
Hursthill 1 remains in bypass mode, resulting in poor pressure and to no water in the supply zone. The system has been reconfigured to boost supply and provide relief to customers. Hursthill 2 made slight improvements overnight but remains low, poor pressure to no water is expected high-lying areas. The outlet will be closed overnight to boost capacity for the next day.
Brixton Reservoir and Tower
The reservoir levels have improved and supplying fairly. Poor pressure is expected while the system is recovering. Johannesburg Water is monitoring the decline of the reservoir. As part of interventions the outlet will be closed overnight to boost capacity for the next day. The tower has improved and supplying normally, however, it might be affected by reservoir levels.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 25, 2024 | Customer Notice
25 July 2024 – 08:25
Customer Notice
Update: Repairs at corner Viscount and Republic Road
Repairs continued overnight and early parts of the morning, at the intersection of Viscounts and Republic in Windsor East.
The team is this morning sourcing additional material, on emergency, to conclude the repairs, for the 71mm NB bulk pipeline.
Johannesburg Water continues to provide water tankers to all affected areas.
The affected areas include Linden 1 Reservoirs, Linden 2 reservoir and Tower, and Kensington B reservoir and Tower. Residents in Windsor, Linden, Blairgowrie, Kelland and Kensington B are experiencing poor pressure to no water.
Further updates will be provided on the progress of the repair work.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Jul 24, 2024 | Customer Notice
24 July 2024 – 14:20
Customer Notice
Commando System
Johannesburg Water is currently monitoring the water levels in the system in order to boost capacity and ensure fair distribution.
Crosby Reservoir
The reservoir remains low and supplying fairly. Poor pressure is expected in high-lying areas of the supply zone.
Hursthill 1 and 2 Reservoirs
Hursthill 1 is currently in bypass mode, resulting in poor pressure and no water in the supply zone. Reconfiguration measures are being implemented to boost supply and provide relief to customers. Hursthill 2 is improving but remains low, poor pressure to no water is expected high-lying areas. The outlet will be closed overnight to boost capacity for the next day.
Brixton Reservoir and Tower
The reservoir levels have improved but low and declining. Poor pressure is expected in high-lying areas. As part of interventions the outlet will be closed overnight to boost capacity for the next day. The tower has been improved and supplying normally, however, it might be affected by reservoir low levels.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 23, 2024 | Customer Notice
23 July 2024
Customer Notice
Commando System: Cancellation of unplanned maintenance
The unplanned maintenance that was scheduled to take place today (23 July 2024) has been canceled due to technical challenges, and a new date will be communicated in due course.
Currently the system is constrained, and most reservoirs are critically low to empty.
Crosby Reservoir is currently low but supplying fairly. Poor pressure is expected in high-lying areas of the supply zone.
Brixton Reservoir and Tower: The reservoir levels are critically low, and the outlet is closed to build capacity, while the tower is empty. Pumping at Crosby will resume shortly, and Johannesburg Water will monitor the improvement. Pumping for the Brixton Tower will resume as soon as the water levels at Crosby improve. No water is expected in both the tower and reservoir zones. The reservoir will be closed overnight to boost capacity for tomorrow.
Hursthill 1 and 2 Reservoirs: Hursthill 1 is currently in bypass mode, resulting in poor pressure and no water in the supply zone. Reconfiguration measures are being implemented to boost supply and provide relief to customers. Hursthill 2 remains critically low, and poor pressure and no water is expected in high-lying areas. The outlet will be closed overnight to boost capacity for the next day.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 23, 2024 | Customer Notice
23 July 2024
Customer Notice
Midrand Systems update
Johannesburg Water systems in Midrand are still recovering from the second phase of Rand Water’s Palmiet Pump Station maintenance.
Midrand systems are currently constrained due to demand exceeding available supply and Johannesburg Water is putting interventions in place to balance the system and equitably distribute available capacity. The following systems are affected:
Grand Central Reservoir and Tower
The reservoir has improved and supplying normally; however, supply is poor and may affect the reservoir levels. Interventions are in place to boost supply and the Entity is monitoring improvements.
Grand Central Tower
Improved and supplying normally, however may be affected by reservoir’s low levels.
E-Rand 1 and 2 Reservoirs and Tower
E-Rand 1 and 2 reservoirs are low but supplying fairly and affected by poor supply. Johannesburg Water is monitoring improvements and putting necessary interventions in place to assist in recovery. The E-Rand tower is on bypass mode and supplying normally.
President Park Reservoirs and Tower
The reservoir has improved but remains low due to poor supply and high demand. Poor pressure is expected in high-lying areas. While the Tower is on bypass mode and supplying fairly, but poor pressure may occur in high-lying areas.
Rabie Ridge Reservoir and Tower
The reservoir has improved and supplying fairly. The Tower is on bypass, and constrained, poor pressure to no water is expected in high-lying areas of the supply zone.
Further updates will be provided as the system improves. Alternative water continues to be supplied to the areas affected.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Jul 22, 2024 | Customer Notice
19 July 2024 – 13:15
Customer Notice
Update on phase two of Rand Water’s Palmiet Maintenance and recovery of South Hills tower and Alexander Park
South Hills Tower is supplied from Rand Water’s Klipriviesburg Reservoir. The bulk supplier’s reservoir needs a minimum level of 25% to achieve adequate pumping for the South Hills Tower.
Currently, the bulk supplier’s reservoir is low (around 11%), due to high demand and recovery of the Palmiet system. The same reservoir supplies both the City of Johannesburg (CoJ) and of City of Ekurhuleni (CoE).
The reason why Alexander Park had water this morning and there was pumping at South Hills yesterday, was because the system had an airlock towards Ekurhuleni and as result of that, the reservoir increased the level to 25%. Once the airlock was cleared the reservoir then dropped the level, which is normal.
The system will take a few days to recover as this shutdown was affecting CoJ, CoE and the City of Tshwane. There are a lot of systems in these three metros that were empty and the Kliprivierberg reservoir will start improving as those systems get stabilised.
JW closed the Sandton supply overnight to boost the capacity of the Palmiet system.
There is currently no estimated time of restoration at this stage, however Rand Water and Johannesburg Water teams are working on possible interventions to achieve equitable distribution of available capacity, while managing the demand.
Further updates will be provided as the system improves.
Ends
Issued by Johannesburg Water Communication and Marketing.
