by l3rato | Aug 17, 2023 | Customer Notice 2023
17 August 2023 – 15:30
Customer Notice
Update: Craigavon water outage
Johannesburg Water teams experienced technical challenges while conducting repairs on the water pipeline. As a result, Craigavon residents are still without supply as the water remains isolated.
Technical teams are working around the clock to complete repairs on the water pipeline.
On Wednesday, 16 August, water was isolated in Craigavon to allow the technical teams to conduct investigations into the reason for the area outage. This followed the planned maintenance which took place on 15 August and affected Witkoppen, Craigavon, and parts of Kengies.
When the water pipeline in the area was opened after the maintenance work, it was found that Craigavon residents were still without water.
Johannesburg Water is providing alternative water supply for residents, prioratising critical customers such as hospitals and schools. The water tankers at Life Fourways Hospital and Crawford Preparatory School have been filled by the entity. Three water tankers are roaming the area.
Tankers have been placed at the following locations:
1. 1x tanker in the open field across from Fernbrook Estate for the lower parts of Craigavon
2. 1x tanker at MacBeth Avenue near Tezula Lifestyle Estate, Fourways
Further updates will be provided to customers.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 16, 2023 | Customer Notice 2023
16 August 2023
Customer Notice
Craigavon water outage
Water has been isolated in Craigavon to allow Johannesburg Water technical teams to conduct investigations into the reason for the area outage.
This follows the planned maintenance which took place on Tuesday, 15 August 2023 and affected Witkoppen, Craigavon, and parts of Kengies. The planned interruption was to conduct a tie-in from an existing 160mm AC pipe to an 110mm uPVC pipe (PRV 1 and 2).
When the water pipeline in the area was opened after the maintenance work yesterday, it was found that Craigavon residents were still without water.
Water has since been isolated in the area and Johannesburg Water technical teams are investigating the cause of the outage.
Further updates will be provided to customers.
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 4, 2023 | Customer Notice 2023
4 August 2023 – 16:00
Customer Notice
Rand Water emergency repairs on the B1 pipeline
There are Rand Water emergency repairs on the B1 pipeline, which supplies water to Zwartkopjes Booster station. Repairs are underway and expected to be completed on 5 August 2023 at 01:00. Johannesburg Water is monitoring impacted systems as supply from Rand Water has been reduced.
The following reservoirs, towers and pump stations will be affected:
Forest Hill Tower zone:
Oakdene, parts of Rosettenville, Kenilworth, The Hill, Towerby, Linmeyer, Southdale, Forest Hill, Townsview, Robertsham, Gillview, Winchester Hills, Chrisville, Turf Club, Glenanda, Turffontein and Klipriviersberg Estate.
Yeoville Reservoir zone:
Hillbrow, Parktown, Spes Bona, Linksfield, Observatory, Jeppestown, Bruma, De Wetshof, Cyrildene, Forest Town, Fellside, Highlands, Kensington, Fairwood, Bezuidenhout Valley, New Doornfontein, Bertram, Lorentzville, Judith’s Paarl, Troyeville, Vrededorp, Cottesloe, Doornfontein, Berea, Yeoville, Killarney, Orange Grove, Westcliff, and Constitution Hill.
Berea Reservoir zone:
De Wetshof, Observatory, Bruma, Cyrildene, Bezuidenhout Valley, Bertrams, Lorentzville, Judith’s Paarl and Troyeville.
Parktown 1 Reservoir zone:
Victoria, Linksfield, Glenhazel, Linksfield North, Rouxville, Highlands North, Sandringham, Fairmount, Glensan, Dunhill, Raumarais Park, Fairmount ridge, Gresswold, Fellside, Bramley, Bramley Park, Orange Grove, Oaklands, Orchards, Sydenham, Norwood, Waverly, Savoy Estate and Kew.
Parktown 2 Reservoir zone:
Saxonwold, Hyde Park, Dunkeld, Park view, Parktown North, Greenside, Riviera, Melrose, Oaklands, Orchards, Houghton Estate, Parkwood, Norwood, Fairwood, Highlands North, Kew, The Gardens, Illovo, Killarney, Westcliff, Rosebank, and Fairway.
Direct Feeds affected:
Hector Norris pump station:
Johannesburg Central Business District (CBD)
Turf Club Direct feed:
Turffontein Racecourse
Dunkeld Reservoir zone:
Hyde Park, Craighall, Parkwood, Dunkeld West, Parkhurst, Hurlingham, Greenside, Victory Park, Parktown North and Blairgowrie
Yeoville Pump Station zone:
Hillbrow, Berea, Yeoville and parts of Bezuidenhout Valley
Ends
Issued by: Johannesburg Water Communication and Marketing.
by l3rato | Aug 4, 2023 | Customer Notice 2023
4 August 2023 – 16:30
Customer Notice
City Power outage impacts Johannesburg Water’s Witpoortjie pump station and tower
Johannesburg Water’s Witpoortjie pump station and tower have been affected by load shedding and a subsequent City Power outage on Friday, 4 August.
This has affected pumping as the area is now experiencing power failure. Johannesburg Water’s operations team is engaging City Power on the matter.
The Witpoortjie tower zone is currently empty. This has resulted in no water in parts of Witpoortjie, Groblerspark and parts of Princess.
There is no estimated time of recovery at this stage. Further updates will be provided to customers.
Johannesburg Water has arranged alternative water supply through roaming trucks and stationary tanks.
1. Princess Clinic
2. Princess High School
3. Hoërskool Die Adelaar
4. Pick n Pay Shopping Centre
5. Witpoortjie Recreation Centre (near the tower) 6. Garage on Generaal Pienaar Avenue
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 3, 2023 | Customer Notice 2023
3 August 2023 – 14:30
Customer Notice
Update: Orange Farm water outage
Repairs to a damaged 300mm water pipe are still ongoing and there is no estimated time of completion at the moment.
Last week, a 300mm water pipe was damaged while a contractor was installing stormwater culverts in Orange Farm Ext 2.
Following that incident, service providers were invited to the site on Thursday, 27 July and Friday, 28 July under emergency and conducted an assessment on material. It was found that special fittings needed to be fabricated, as the fittings are not standard ones, hence the need for them to be fabricated.
Quotes were received and one service provider was given the green light to fabricate the fittings and have them delivered. The fittings were delivered on Tuesday, 1 July, at about 15:00. Welding team arrived on site and started the repairs on Wednesday, 2 August at about 09:30.
Upon completion of repairs on Wednesday night, 2 August, water was restored. However, it was discovered that the same pipeline had other multiple bursts, caused by the contractor, further upstream from the original site. Furthermore, it was discovered that a sewer pipe which runs alongside the water pipe was also damaged.
As of Thursday morning, 3 August, the teams had to conduct further investigations to determine the exact locations of the multiple bursts.
There is no estimated time for when water will be restored. Johannesburg Water will continue providing alternative water supply via roaming water tankers and stationery tanks.
Further updates will be updated.
Ends
Issued by Johannesburg Water Communication and Marketing.
by l3rato | Aug 2, 2023 | Customer Notice 2023
2 August 2023 – 10:30
Customer Notice
UPDATE: Repairs complete in shutdown affecting Strubens Valley, Amarosa, Ruimsig and Little Falls
Repairs were completed late last night. Water is being gradually restored, and the repair point is being monitored for leaks. Johannesburg Water teams are flushing the network to remove air from the system. Customers in higher lying areas will experience low pressure to no water as the network recovers.
Alternative water supply is provided through stationary tanks at the following locations:
1. Corner Witwatersrand and Montrose Avenues at the Little Falls Nature Reserve (hikers’ entrance). 2. Strubens Valley Library 3. Engen garage at Cascades Shopping Centre 4. Little Genius Nursery School, Augrabies Avenue 5. Back entrance of Trinity School on Sabie Street 6. Sasol garage and KFC in Peter Road, Ruimsig 7. Protea Retirement Village, Amarosa 8. Ruimsig Retirement Village
Ends
Issued by Johannesburg Water Communication and Marketing
