by l3rato | Apr 19, 2023 | Interruptions
Rand Water 39-hour planned shutdown impacting Winchester Hills and surrounding areas
Johannesburg Water wishes to inform residents of the planned Rand Water Shutdown taking place from 11 to 13 May 2023
Suburbs affected: Winchester Hills, Gillview, Mondeor, Suiderood and Glenanda
Start date and time: 11 May 2023 at 18:00
End date: 13 May 2023 at 09:00
Impact: No water
Reason: Complete of tie-in of the newly replaced section of the G20 pipeline to the existing G20 pipeline
Alternate water supply is being arranged for the affected area. Further updates will be provided to residents
by l3rato | Apr 11, 2023 | Interruptions
Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Suburbs Affected: Alexandra
Date: 11 April 2023
Time: 07:00 – 19:00
Impact: No water
Reason: Tie-in of new 110 mm pipe to existing 250mm mainline.
2. Suburbs Affected: Alexandra
Date: 12 April 2023
Time: 07:00 – 19:00
Impact: No water
Reason: Tie-in of new 110 mm pipe to existing 160mm mainline.
3. Suburbs Affected: Alexandra
Date: 18 April 2023
Time: 07:00 – 19:00
Impact: No water
Reason: Tie-in of a newly constructed PRV Chamber.
Planned Interruptions
1. Suburbs affected: Glen Austin AH and Glen Austin Ext 11
Street Names: Hampton Road (between Dale and Douglas Road)
Date: 13 April 2023
Time: 09:00 – 19:00
Impact: No water
Reason: Tie-in of new infrastructure
2. Suburb(s) Affected: Part of Greenstone Hill; Modderfotein; Lakeside; Thonhill
Start date and time: 18 April 2023
End date and time: 26 April 2023
Impact: No water
Reason: Dummy run-in preparation for consultants’ inspection of the Modderhill reservoir
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201
Email: Customer@jwater.co.za
by l3rato | Apr 5, 2023 | Interruptions
Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Major burst: corner Cavendish Street and Dalton Road, Wendywood
The team has completed relevant repairs and the special services team will now restore water to affected areas.
Affected areas include parts of:
Gallo Manor, Wendywood, Kelvin, Marlboro, Sunninghill, Waterfall, Eastgate and Woodmead.
Johannesburg Water apologises to customers for the inconvenience caused.
2. Repair of reoccurring major burst and valve installation at corner Witkoppen Road and William Nicol Drive
Yesterday (Tuesday 4 April 2023), the team completed the installation of the isolation valve as well as repairs on the asbestos cement main (AC main).
Valves will be fully opened this morning and the site will be monitored for leaks.
Affected areas include parts of:
Douglasdale, Fourways, Magaliesig, Witkoppen, Maroeladal, Fourways Gardens, Craigavon, Kengies, Dainfern, Lonehill, Beverly, Paulshof, Pineslopes, Magaliesig View and Noscot.
Johannesburg Water thanks customers for their patience and understanding.
Planned Interruptions
1. Suburbs affected: Glen Austin AH and Glen Austin Ext 11
Street Names: Hampton Road (between Dale and Douglas Road)
Date: 13 April 2023
Time: 09:00 – 19:00
Impact: No water
Reason: Tie-in of new infrastructure
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Mar 31, 2023 | Interruptions
Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Johannesburg Water Customer Notice: Technical issues at the Yeoville pump station.
On Thursday afternoon, a pump at the Yeoville pump station stopped working due to a technical fault. Technicians are on the ground trying to find the reason for the fault and resolve the problem.
Areas affected: in the Yeoville tower zone have intermittent to no water supply. The affected areas have been provided with alternative water supply through mobile water tankers.
There is no estimated time of completion at this stage. Johannesburg Water apologises to customers for the inconvenience caused.
2. No water in Greater Ivory Park due to planned shutdown by Rand Water
The team is still on site busy with the RW inlet meter replacement in President Park.
Alternate water supply is being provided through mobile tankers in the areas as communicated per the original notice.
Affected areas include parts of:
Ebony Park
Kaalfontein
Ivory Park
Rabie Ridge
Estimated time for completion is 13H00
Johannesburg Water apologises to customers for the inconvenience caused and thanks customers for their patience and understanding.
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Mar 30, 2023 | Interruptions
Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Repairs on two major bursts at corner Witkoppen and William Nicol Drive: Large area outage
Intermittent rain has delayed repairs on the second burst, as the excavation was flooded. The team, together with management, have been onsite throughout the night to finalise repairs, and work will continue this morning until repairs are completed.
Scope of work:
• Repairs to second burst
• Flushing of the network
Affected areas include parts of:
Douglasdale, Fourways, Magaliesig, Witkoppen, Maroeladal, Fourways Gardens, Craigavon, Kengies, Dainfern, Lonehill, Beverly, Paulshof, Pineslopes, Magaliesig View and Noscot.
There is no estimated completion time at this stage. Further updates will be provided to customers. Johannesburg Water apologises to customers for the inconvenience caused.
UPDATE: The team has finalized repairs on the second burst. Valves will be opened gradually to monitor for leaks.
2. No water in parts of Yeoville, Bertrams and Bezuidenhout Valley
Johannesburg Water apologises to customers affected by the outage in parts of Yeoville, Bertrams and Bezuidenhout Valley. During the planned maintenance of reservoirs, Yeoville reservoirs 1 and 3 were isolated to complete the cleaning of Yeoville 2 reservoir. Operational challenges during the opening of outlets, resulted in overflow of Yeoville 1 and 3 reservoirs.
The teams are currently onsite and ensuring that valves are opened to allow the recovery of the network, and to reduce the overflow at the reservoirs.
Customers in high lying areas will experience no water/ low pressure as the systems are normalising. Johannesburg Water apologises to customers for the inconvenience caused.
3. Areas Affected: Zondi reservoir and Dobsonville tower
Date: 30 March 2023
Time: 08:00 – 18:00
Impact: No water
Reason: Repairing a water leak
Planned Interruptions
1. Areas Affected: Ebony Park (all extensions) Kaalfontein (all extensions) Ivory Park (all extensions) Rabie Ridge (all extensions)
Street Names: all Streets, Avenues, Roads, Drives in Ebony Park, Kaalfontein and Ivory Park
Date: 30 March 2023
Time: 08:00 – 16:00
Impact: No water
Reason: RW Inlet Meter Replacement – President Park
Location of temporary alternative source of supply (e.g., Roaming Water Tankers):
Ebony Park – Cnr Acacia & Blue Gum Road (Spar), Cnr Archerfish & Mudhopper Street (Boxer) and Cnr Angelfish & Fingerfish Street. Kaalfontein – Cnr Angelfish & Archerfish Street (Shoprite), Angelfish & Republic Road (Kaalfontein corner).
Ivory Park – Freedom Drive & Riverside Road (Pick & Pay), Swazi Inn (Pick & Pay), Lord Khanyile Precinct, Emthonjeni Taxi rank, Mpumelelo Clinic, Thuthukane Clinic, Hikhensile Clinic.
Rabie Ridge – Cnr Strandloper & Rietduiker Road (BP garage).
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Mar 24, 2023 | Interruptions
Daily water supply system status updates:
Water supply status update by exception (i.e., areas affected due to supply constraint and not service interruption from occasional pipe burst).
Unplanned Interruptions
1. Johannesburg Water Customer Notice: Major burst at Witkoppen Road, corner William Nicol Drive: Major area outage.
The team will be isolating water to continue with repairs on the burst at Witkoppen Road, corner William Nicol Drive.
The scope of work is as follows:
• Isolation of water
• Widening of excavation at the site, including the removal of a large slab of concrete covering the affected pipeline.
• Repairs to the pipeline
Affected areas include parts of:
Douglasdale, Fourways, Magaliesig, Witkoppen, Maroeladal, Fourways Gardens, Craigavon, Kengies, Dainfern, Lonehill, Beverly, Paulshof , Pineslopes, Magaliesig View and Noscot.
There is no estimated completion time at this stage.
Further updates will be provided to customers.
Johannesburg Water apologises to customers for the inconvenience caused.
Planned Interruptions
1. Areas Affected: Vorna Valley (all extensions), Jukskei view Ext 39,40, 41, 42, 106, 95, 94, 87, 124, 125, 86, 89,88, 90, 85, 87,89, 90, 130,117, 122, 130, 52, 72, 83, 56, 57, 123, 122, 58. Erand gardens (all extensions) Kyalami Gardens (all extensions) Crowthorne (all extensions), Barbeque downs (all extensions), Beaulieu (all extensions) Willowway (all extensions) Glenferness (all extensions) Halfway Gardens (all extensions) Noordwyk (all extensions) Carlswald Estate (all extensions) Waterval (all extensions)
Street Names: all Streets, Avenues, Roads, Drives etc to South- West of N1 Highway
Date: 28 March 2023
Time: 00h00 – 03h00
Impact: No water
Reason: Water drop-down test – reservoirs and towers
2. Areas Affected: Ebony Park (all extensions) Kaalfontein (all extensions) Ivory Park (all extensions) Rabie Ridge (all extensions)
Street Names: all Streets, Avenues, Roads, Drives in Ebony Park, Kaalfontein and Ivory Park
Date: 30 March 2023
Time: 08:00 – 16:00
Impact: No water
Reason: RW Inlet Meter Replacement – President Park
UPDATE: The inlet of Linksfield reservoir will be isolated to allow for the installation of the two valves on the bulk mainline. The outlet of the reservoir will be opened during the duration of the shutdown. Installation of a non-return valve on bulk main line (Bedford Park) and installation of isolation valve on bulk main (Morning Hill)
2. Areas Affected: Vorna Valley (all extensions), Jukskei view Ext 39,40, 41, 42, 106, 95, 94, 87, 124, 125, 86, 89,88, 90, 85, 87,89, 90, 130,117, 122, 130, 52, 72, 83, 56, 57, 123, 122, 58. Erand gardens (all extensions) Kyalami Gardens (all extensions) Crowthorne (all extensions), Barbeque downs (all extensions), Beaulieu (all extensions) Willowway (all extensions) Glenferness (all extensions) Halfway Gardens (all extensions) Noordwyk (all extensions) Carlswald Estate (all extensions) Waterval (all extensions)
Street Names: all Streets, Avenues, Roads, Drives etc to South- West of N1 Highway
Date: 28 March 2023
Time: 00h00 – 03h00
Impact: No water
Reason: Water drop-down test – reservoirs and towers
3. Areas Affected: Ebony Park (all extensions) Kaalfontein (all extensions) Ivory Park (all extensions) Rabie Ridge (all extensions)
Street Names: all Streets, Avenues, Roads, Drives in Ebony Park, Kaalfontein and Ivory Park
Date: 30 March 2023
Time: 08:00 – 16:00
Impact: No water
Reason: RW Inlet Meter Replacement – President park
Residents are again requested to observe level-1 water restrictions implemented from 1 September to 31 March, which prohibits the use of hosepipes to water gardens, wash cars, clean driveways but use grey water instead, fill up swimming pools and water features between 6 am and 6 pm. This is to ensure that systems are kept stable throughout the coming months. We urge residents to report any form of vandalism and theft of water infrastructure to 0800 00 25 87.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries:
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
