Johannesburg Water’s critical systems making steady progress

Johannesburg Water’s critical systems making steady progress

11 June 2023 – 09:45

Media Statement

Johannesburg Water’s critical systems making steady progress

Johannesburg Water continues to closely monitor the entity’s reservoirs and towers.

By Sunday morning, the majority of previously critically impacted systems had improved.

Below are the updates on reservoir and towers levels:
1. Alexander Park reservoir: recovered.
2. Crown Gardens reservoir: reservoir levels are sufficient for pumping to the tower. We continue to monitor the consistency of flow to be able to open the outlet at 50%.
3. South Hills tower: recovered. Pumps are operational.
4. Brixton reservoir and tower: reservoir outlet opened at 50% and the tower is full. Reservoir levels are being monitored. We will open at 100% capacity based on reservoir levels.
5. Hursthill 1 and 2: due to low flows, the systems remain critically low.
6. Honeydew reservoir and tower: reservoir levels have decreased to being critically low. Customers in the reservoir zone need to use water sparingly. The tower is at normal capacity.
7. Randpark Ridge: recovered.
8. Helderkruin reservoir and tower: reservoir levels have improved since yesterday and the tower is operating normally.
9. Linden 1 reservoir and tower 1: reservoir levels have increased, and we are pumping into the tower.
10. Quellerina and Waterval towers: supply has improved, and we are pumping to the tower.
11. Horison, Constantia Florida North: pumps are running. Levels are improving.
12. Eagles Nest reservoir: levels are low but recovering.
13. Orlando reservoir: recovered.
14. Blairgowrie reservoir: empty.
15. Boschkop reservoir: recovered.

Alternative water supply is being provided to affected areas. Further updates will be provided.

Ends
Issued by: Johannesburg Water Communication and Marketing.

Johannesburg Water customers to be affected by Rand Water planned shutdown

Johannesburg Water customers to be affected by Rand Water planned shutdown

12 June 2023

Media Statement

Johannesburg Water customers to be affected by Rand Water planned shutdown

Johannesburg Water customers will be impacted by a planned Rand Water shutdown to take place from Tuesday, 20 June 2023 from 19:00 to Thursday, 22 June 2023 at 15:00.

The purpose of the planned shutdown is to complete a tie-in between the A19 and B14 with a new pipeline, installation of isolation valves, and systems upgrades at Rand Water’s Eikenhof pump station.

The following Rand Water reservoirs will be affected:
1. Waterval 1 and 2
2. Weltevreden
3. Roodepoort
4. Meredale 1 and 2
During the Rand Water shutdown, Johannesburg Water infrastructure supplied by the pump station will be affected by no water supply. It is estimated that full recovery of the systems may take approximately five days or longer after supply has been fully restored.

All areas receiving direct water supply from Rand Water will also be impacted by the shutdown.

Johannesburg Water will make arrangements for alternative water supply at strategic areas like hospitals, clinics, schools, municipal offices, police stations and shopping centres.

Residents will receive regular updates on the official Johannesburg Water social media platforms.

The following areas within the City of Johannesburg will be impacted by the water outage:

1. Roodepoort/Randburg areas:
Claremont, Delarey, Whiteridge, Roodekrans, Wilropark, Helderkruin, Constantia Kloof, Allen’s Nek, Weltevreden, Florida Hills, Florida North, Discovery, Selwyn, Florida Township, Horison, Horison View, Roodepoort North, Florida Park, Constantia Park, Honeydew, Zandspruit, Laserpark, Randparkridge, Cosmo City, Lanseria, Thabo Mbeki Informal Settlement, Olivedale, Sundowner, Bergbron, Northwold, Boskruin, Bromhof, Kya Sands, Bloubosrand, Eagle Canyon, Honeydew View, Poortview, Ruimsig, Wilgeheuwel, Princess, Grobler Park, Lindhaven, Little Falls, Harveston, Honeydew, parts of Northriding.

2. Langlaagte/ Southdale areas:
Mondeor, Southgate, Meredale, Alan Manor, Eagles Nest, Southfork, Kibler Heights, Eikenhof, Lougherin A.H, Coronationville,Westbury, Claremont, Triomf, Westdene, Newlands, Greymont, Albertskroon, Albertsville, Langlaagte, Industria, Bosmont, Riverlea, Longdale, Vrededorp, Fordsburg, Brixton, Mayfair, Cottesloe, Janhofmeyer, Rossmore, Hursthill, Montclare, Melville, Emmerentia, Auckland Park, Greenside, Westcliff, Parkview, Fairlands, Berario, Northcliff, Southdale, Booysens Reserve, Mondeor, Nasrec, Ophirton, Lake View, Selby, Evans Park, Robertsham, Winchester Hills, Reuven, Ridgeway, Theta, Selby South, Aeroton, Ormonde, Baragwanath Ext 1 and Ormonde View.

3. Soweto areas:
Pimville, Power Park, Diepkloof, Orlando East, Orlando West, Dobsonville, Naturena Klipspruit, Meadowlands, Comptonville, Moroka, Jabavu, Molapo, Jabulani, Tladi, Moletsane, Mofolo South, Mapetla, Zola, Zondi, Naledi and all extensions, Emdeni, Mofolo North, Mofolo Central, parts of Dube, Chiawelo and extensions, Protea North, Protea South, Dhlamini and extensions, Eldorado Park and all extensions, Klipspruit West and Klipspruit.

Ends
Issued by: Johannesburg Water Communication and Marketing.

Johannesburg Water customers to be affected by Rand Water planned shutdown

Rand Water 58 hour Planned shutdown: Tie in between A19 and B14 pipeline , system upgrades and new installations impacting Eikenhof pump station

12 June 2023 14h00

Media statement
Rand Water 58 hour Planned shutdown: Tie in between A19 and B14 pipeline , system upgrades and new installations impacting Eikenhof pump station

Johannesburg Water would like to advise residents of the Rand Water planned shutdown to tie in between the A19 and B14 with a new pipeline, installation of isolation valves and systems upgrades at Eikenhof pump station. The shutdown is planned for 20th June 2023, commencing from 07h00 to 22 June 2023 at 15h00.

The following Rand Water reservoirs will be affected:
1. Waterval 1& 2
2. Weltevreden
3. Roodepoort
4. Meredale 1&2

During the Rand Water shutdown, several Johannesburg Water infrastructure supplied by the pump station will be affected by no supply. It’s estimated that full recovery of the may take approximately 5 days or more, after supply has been fully restored.

All areas receiving direct water supply from Rand water will also be impacted by the shutdown.

Johannesburg Water will make arrangements for alternate water supply at strategic areas like hospitals, clinics , schools, municipal offices, police stations and shopping centers.

Residents will receive regular updates on the official JW social media platforms.

The following areas within the City of Johannesburg will be impacted by the water outage:

1. Roodepoort/Randburg area:

Bergbron, Claremont, Delarey, Whiteridge, Roodekrans (all ext), Wilropark (all ext), Helderkruin (all ext), Constantia Kloof (all ext), Allens Nek (all ext), Weltevreden (all ext), Florida Hills, Florida North, Discovery (all ext), Selwyn, Florida Township, Horison, Horison View, Roodepoort North, Florida Park (all ext), Constantia Park, Honeydew (all ext), Zandspruit, Laserpark, Randparkridge, Cosmo City, Lanseria, Thabo Mbeki Informal settlement, Olivedale, Sundowner, Northwold, Boskruin, Bromhof, Kya Sands, Bloubosrand, Eagle Canyon, Honeydew View, Poortview, Ruimsig, Wilgeheuwel, Princess, Grobler Park (all ext), Lindhaven, Little Falls, Harveston, Honeydew (all ext), parts of Northriding

2. Langlaagte/ Southdale area:

Mondeor, Southgate, Meredale, Alan Manor, Eagles Nest, Southfork, Kibler Heights, Eikenhof, Lougherin A.H, Coronationville,Westbury, Claremont, Triomf, Westdene, Newlands, Greymont, Albertskroon, Albertsville, Langlaagte, Industria, Bosmont, Riverlea, Longdale, Vrededorp, Fordsburg, Brixton, Mayfair, Cottesloe, Janhofmeyer, Rossmore, Hursthill, Montclare, Melville, Emmerentia, Auckland Park, Greenside, Westcliff, Parkview, Fairlands, Berario, Northcliff (all ext), Southdale, Booysens Reserve, Ormonde, Mondeor, Nasrec, Ophirton, Lake View, Selby, Evans Park, Robertsham, Winchester Hills, Reuven, Ridgeway, Theta ,Selby South,Aeroton, Ormonde, Baragwanath Ext 1 and Ormonde View

3.Soweto Areas:

Pimville, Power Park, Diepkloof, Orlando East, Orlando West, Dobsonville, Naturena Klipspruit ,Meadowlands, Comptonville, Meredale, Moroka, Jabavu, Molapo,Jabulani, Tladi, Moletsane, Mofolo South, Mapetla, Zola, Zondi, Naledi and all extensions, Emdeni, Mofolo north, Mofolo central, parts of Dube, Chiavelo and extensions, Protea North, Protea South, Dhlamini and extensions, Eldoradopark and all extensions, Klipspruit west and Klipspruit

Johannesburg Water apologises to customers for the inconvenience caused.

Johannesburg Water customers to be affected by Rand Water planned shutdown

Johannesburg Water continues monitoring critically affected systems

11 June 2023 – 19:00

Media statement

Johannesburg Water continues monitoring critically affected systems

Johannesburg Water reservoirs and towers continue to be closely monitored. As Rand Water systems are still in recovery, specific Johannesburg Water infrastructure have noted decreased flows, impacting on capacity.

Below are the updates on reservoir and towers levels:
Alexander Park reservoir: recovered
Crown Gardens: reservoir levels are stable. Tower is operating normally. We have opened the outlet at 50%
South hills tower: recovered. Pumps are running.
Brixton reservoir and tower: reservoir outlet opened at 50%. Tower is operating normally. Monitoring reservoir levels. The reservoir levels are not sufficient to opened at 100% at this stage.
Hursthill 1 and 2: critically low to empty.
Honeydew reservoir and tower: reservoir low but stable. The tower is at normal capacity.
Randparkridge: recovered.
Helderkruin reservoir and tower: reservoir levels continue to improve, and the tower is operating normally.
Linden 1 reservoir and tower 1: reservoir levels are critically low, and we have stopped pumping into the tower. Tower is empty.
Quellerina: low but stable
Waterval towers: critically low, due to reduced supply.
Horison tower: critically low, due to reduced supply.
Constantia: operating normally.
Florida North towers: tower is empty due to reduced supply.
Eagle Nest reservoir: critically low levels.
Orlando reservoir: recovered.
Blairgowrie reservoir: levels have increased.
Boschkop reservoir: recovered.

Further updates will be provided to customers.

Ends
Issued by: Johannesburg Water Communication and Marketing.

Residents are encouraged to subscribe on our website to our SMS notification service for alerts on planned or unplanned service interruptions.
More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za
Customer service inquiries
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201

Johannesburg Water customers to be affected by Rand Water planned shutdown

Johannesburg Water’s critical systems making steady progress

11 June 2023 – 09:45

Media Statement

Johannesburg Water’s critical systems making steady progress

Johannesburg Water continues to closely monitor the entity’s reservoirs and towers.

By Sunday morning, the majority of previously critically impacted systems had improved.

Below are the updates on reservoir and towers levels:
1. Alexander Park reservoir: recovered.
2. Crown Gardens reservoir: reservoir levels are sufficient for pumping to the tower. We continue to monitor the consistency of flow to be able to open the outlet at 50%.
3. South Hills tower: recovered. Pumps are operational.
4. Brixton reservoir and tower: reservoir outlet opened at 50% and the tower is full. Reservoir levels are being monitored. We will open at 100% capacity based on reservoir levels.
5. Hursthill 1 and 2: due to low flows, the systems remain critically low.
6. Honeydew reservoir and tower: reservoir levels have decreased to being critically low. Customers in the reservoir zone need to use water sparingly. The tower is at normal capacity.
7. Randpark Ridge: recovered.
8. Helderkruin reservoir and tower: reservoir levels have improved since yesterday and the tower is operating normally.
9. Linden 1 reservoir and tower 1: reservoir levels have increased, and we are pumping into the tower.
10. Quellerina and Waterval towers: supply has improved, and we are pumping to the tower.
11. Horison, Constantia Florida North: pumps are running. Levels are improving.
12. Eagles Nest reservoir: levels are low but recovering.
13. Orlando reservoir: recovered.
14. Blairgowrie reservoir: empty.
15. Boschkop reservoir: recovered.

Alternative water supply is being provided to affected areas. Further updates will be provided.

Ends
Issued by: Johannesburg Water Communication and Marketing.

Johannesburg Water customers to be affected by Rand Water planned shutdown

Notable improvement in Johannesburg Water’s critical systems

10 June 2023 – 10:15

Media Statement

Notable improvement in Johannesburg Water’s critical systems

There is significant recovery this morning of several Johannesburg Water systems. While levels are not at optimal points at this stage, several areas will have been restored.

This is thanks to Rand Water systems, which are also recovering, causing a positive knock-on effect on Johannesburg Water infrastructure.
The entity continues to prioritise alternative water supply to critical areas such as hospitals, clinics, and schools to ensure essential services are not disrupted.

Update on critically impacted Johannesburg Water towers and reservoirs:
1. Crown Gardens reservoir: levels have increased substantially. We are now pumping to the tower. Should reservoir levels sustain, the outlet will be opened at 50%.
2. Brixton: notable increase in water levels and pumping to the tower has commenced.
3. Honeydew reservoir: the reservoir and tower have recovered.
4. Randpark Ridge and Boschkop reservoirs: they have recovered.
5. Eagles Nest and Orlando reservoirs: improvements have been noted.
6. Horizon, Constantia and Florida North towers: pumps are running and customers in these tower zones will have water restored.
7. Helderkruin reservoir and tower: still critically low and pumping to the tower is not taking place.
8. Linden 1 reservoir and tower: these systems are empty.
9. Quellerina and Waterval towers: no pumping taking place; systems currently empty.
10. Hursthill 1 and 2 reservoirs: they remain critically low.
11. Blairgowrie reservoir: the system is currently empty.

After Rand Water teams flushed their network to remove air, there has been notable improvements on flows to the Alexander Park reservoir and South Hills tower.

1. Alexander Park reservoir: great improvement this morning (Saturday, 10 June) compared to Friday morning and capacity has doubled compared to Friday. There may still be high-lying areas with little or no water.
2. South Hills tower: water supply has improved, and pumping has started. Customers in the tower zone will have water restored.

Customers are advised that the restoration of affected Johannesburg Water reservoirs and towers will take time to fully stabilise. Alternative water will be provided. Further updates will be provided as they become available.

Ends
Issued by: Johannesburg Water Communication and Marketing.