Update: Johannesburg Water infrastructure affected by strained Rand Water systems

Update: Johannesburg Water infrastructure affected by strained Rand Water systems

by | Jun 9, 2023 | 2023, Media Statement

9 June 2023

Media Statement

Update: Johannesburg Water infrastructure affected by strained Rand Water systems

Rand Water systems are currently severely constrained, causing reduced supply to various Johannesburg Water infrastructure. As a result, the entity’s systems are critically low to empty.

This follows the power outage at City Power’s Orlando power station that occurred in the early hours of Thursday morning (8 June), which subsequently affected Rand Water’s Eikenhof pump station.

The increase in capacity in Johannesburg Water’s systems, which was noted earlier this morning (Friday, 9 June), has seen noticeable decrease within the past few hours.

The entity continues to prioritise alternative water supply to critical areas such as hospitals, clinics, and schools to ensure essential services are not disrupted.

The outlets of several reservoirs remain isolated (closed). Pumps to specific towers are also isolated as reservoir levels are extremely low or empty.

Update on critically impacted Johannesburg Water towers and reservoirs:
1. Crosby reservoir: critically low.
2. Brixton reservoir: critically low. Tower is stable.
3. Crown Gardens reservoir: critically low to empty. Pumps to the tower, which is empty, are isolated.
4. Eagles Nest reservoir: reservoir is empty.
5. Hursthill 1 and 2 reservoirs: critically low to empty.
6. Doornkop West reservoir: critically low.
7. Orlando East reservoir: critically low to empty.
8. Blairgowrie reservoir: reservoir is empty.
9. Boschkop reservoir: critically low.
10. Constantia tower: low but stable, one pump operational.
11. Florida North tower: tower is empty.
12. Helderkruin reservoir and tower: reservoir and tower are empty.
13. Honeydew reservoir and tower: recovered.
14. Linden 1 reservoir and tower: both systems are empty.
15. Quellerina tower, Waterval tower and Florida North tower: these towers are empty.
16. Randpark Ridge reservoir: the reservoir is empty.

Customers are advised that the restoration of affected Johannesburg Water reservoirs and towers will take time to fully stabilise. Further updates will be provided.

Ends
Issued by: Johannesburg Water Communication and Marketing.

City Power outage at Orlando power station impacts Rand Water, Johannesburg Water infrastructure

City Power outage at Orlando power station impacts Rand Water, Johannesburg Water infrastructure

by | Jun 8, 2023 | 2023, Media Statement

8 June 2023
Media statement

City Power outage at Orlando power station impacts Rand Water, Johannesburg Water infrastructure

A power outage at City Power’s Orlando power station has impacted Rand Water and Johannesburg Water infrastructure.

The power failure, which occurred at 02:00 this morning, Thursday 8 June, is affecting the pumping at Rand Water’s Eikenhof pump station, and in turn affecting Johannesburg Water’s infrastructure, leaving many suburbs without water.

City Power technicians have been dispatched to the site and are working on resolving the power failure.

According to City Power, initial investigations point to theft and vandalism, where the station’s batteries and linkages were taken, causing feeder jumpers to be broken and bringing the station down.

All areas receiving direct water supply from Rand Water will be impacted heavily by this incident. Johannesburg Water is arranging alternative water supply at strategic areas like hospitals, clinics, schools, municipal offices, police stations and shopping centres.
Residents are urged to use water sparingly during this time as we currently do not have an expected time of completion. Johannesburg Water will provide further updates as they become available.

The following areas within the City of Johannesburg will be impacted by the water outage:

1. Roodepoort/Randburg area:

Bergbron, Claremont, Delarey, Whiteridge, Roodekrans, Wilropark, Helderkruin, Constantia Kloof, Allens Nek, Weltevreden Park, Florida Hills, Florida North, Discovery, Selwyn, Florida Township, Horison, Horison View, Roodepoort North, Florida Park, Constantia Park, Honeydew, Zandspruit, Laserpark, Randpark Ridge, Cosmo City, Lanseria, Thabo Mbeki Informal Settlement, Olivedale, Sundowner, Northwold, Boskruin, Bromhof, Kya Sands, Bloubosrand, Eagle Canyon, Honeydew View, Poortview, Ruimsig, Wilgeheuwel, Princess, Grobler Park, Lindhaven, Little Falls, Harveston, Honeydew, parts of Northriding.

2. Langlaagte/ Southdale area:

Mondeor, Southgate, Meredale, Alan Manor, Eagles Nest, Southfork, Kibler Heights, Eikenhof, Lougherin A.H, Coronationville, Westbury, Claremont, Triomf, Westdene, Newlands, Greymont, Albertskroon, Albertsville, Langlaagte, Industria, Bosmont, Riverlea, Longdale, Vrededorp, Fordsburg, Brixton, Mayfair, Cottesloe, Janhofmeyer, Rossmore, Hursthill, Montclare, Melville, Emmarentia, Auckland Park, Greenside, Westcliff, Parkview, Fairlands, Berario, Northcliff, Southdale, Booysens Reserve, Ormonde, Mondeor, Nasrec, Ophirton, Lake View, Selby, Evans Park, Robertsham, Winchester Hills, Reuven, Ridgeway, Theta, Selby South, Aeroton, Ormonde, Baragwanath Ext 1 and Ormonde View.

3.Soweto Areas:

Pimville, Power Park, Diepkloof, Orlando East, Orlando West, Dobsonville, Naturena Klipspruit, Meadowlands, Comptonville, Meredale, Moroka, Jabavu, Molapo, Jabulani, Tladi, Moletsane, Mofolo South, Mapetla, Zola, Zondi, Naledi, Emdeni, Mofolo north, Mofolo Central, parts of Dube, Chiawelo, Protea North, Protea South, Dhlamini, Eldorado Park, Klipspruit West and Klipspruit.

Ends
Issued by: Johannesburg Water Communication and Marketing.

Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

by | Jun 4, 2023 | 2023, Media Statement

04 May 2023

Media Statement

Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

Rand Water experienced power outages during the latter part of the week at the Zuikerbosch purification plant and Palmiet pump station. Although the Rand Water systems are recovering, Johannesburg Water infrastructure has been impacted by reduced supply and low levels, specifically at the Alexander Park reservoir and South Hills tower. At this time, the reservoir and tower are critically low.

Customers in low lying areas may still have water, while customers in high lying areas will experience no water.

Alexander Park reservoir zone: Kensington, Benrose, Heriotdale, Denver, De Wetshof, The Gardens, Malvern, Cleveland, Elcedes and Wychwood.

South Hills tower zone: Risana, South Hills, Tulisa Park, Steeledale, Linmeyer, Oakdene, Rosettenville and Klipriviersberg estate

Alternate water supply is being arranged for affected areas. Customers in the lower lying areas are requested to reduce consumption and use water sparingly during this period.

Johannesburg Water apologises to customers for the inconvenience caused.

Ends

Issued by: Johannesburg Water Communication and Marketing.

Residents are encouraged to subscribe on our website to our SMS notification service for alerts on planned or unplanned service interruptions.

More information can be obtained on:
Twitter: @JHBWater
Facebook: Johannesburg Water
Website: https://www.johannesburgwater.co.za

Customer service inquiries
24-hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 45201

Johannesburg Water impacted by Rand Water’s power failure at Palmiet and Zuikerbosch systems

Johannesburg Water taking precautionary measures amid Cholera cases

by | May 24, 2023 | 2023, Media Statement

Media Statement
24 May 2023

Johannesburg Water taking precautionary measures amid Cholera cases

Johannesburg Water can confirm that its drinking water is safe for consumption.

One of the key mandates of Johannesburg Water is the provision of clean and safe drinking water and the entity can confirm that the water in the City meets the high quality requirements of the drinking water quality standard (SANS241-2015 Drinking Water Quality).

In order to reassure the public about the excellent drinking water quality, Johannesburg Water continues to monitor and test for microbiology, physical, aesthetic, and chemical determinants. In March this year, Cholera, and routine E.coli tests were conducted, and the results were negative.

Against the backdrop of the current Cholera outbreak, the water utility has continued to conduct tests on the water in stationary and mobile tankers at some informal settlements and reservoirs within the City of Johannesburg.

Johannesburg Water provides water and sanitation services to areas stretching from as far as Orange Farm in the south to Midrand in the north, Roodepoort in the west, and Alexandra in the east.

The 1.6 billion litres of potable water we supply daily, which is procured from our bulk supplier Rand Water, is distributed through a network of water infrastructure consisting of 129 reservoirs and water towers.

Ends
Issued by: Johannesburg Water Communication and Marketing.

REMINDER: Winchester Hills and surrounds to be impacted by planned 39-hour Rand Water shutdown

REMINDER: Winchester Hills and surrounds to be impacted by planned 39-hour Rand Water shutdown

by | May 7, 2023 | 2023, Media Statement

7 May 2023 

Media Statement                                                      

REMINDER: Winchester Hills and surrounds to be impacted by planned 39-hour Rand Water shutdown

Johannesburg Water customers are reminded of the planned Rand Water maintenance shutdown that will affect residents of Winchester Hills and surrounding areas.

The shutdown, which will last for 39 hours (one day and 15 hours) from 18:00 on 11 May until 09:00 on 13 May 2023, will result in no water supply to parts of the following areas: Winchester Hills, Gillview, Mondeor, Suiderood and Glenanda.

The purpose of the shutdown is to complete a tie-in of the newly replaced section of the G20 pipeline to the existing G20 pipeline.

Planned maintenance is necessary to ensure continuous future provision of water to our customers.

Alternative water supply is being arranged for the affected areas. Further updates will be provided to residents.

We apologise for any inconvenience that may be caused by the implementation of the maintenance project.

 Ends

Issued by: Johannesburg Water and Rand Water Communication and Marketing. 

REMINDER: Winchester Hills and surrounds to be impacted by planned 39-hour Rand Water shutdown

Winchester Hills and surrounding areas to be impacted by 39-hour Rand Water shutdown in May

by | Apr 19, 2023 | 2023, Media Statement

Media Statement

19 April 2023

Winchester Hills and surrounding areas to be impacted by 39-hour Rand Water shutdown in May

There is a planned Rand Water shutdown that will affect Johannesburg Water customers in Winchester Hills and surrounding areas.

The shutdown will last for 39 hours from 18:00 on 11 May until 09:00 on 13 May 2023.

The purpose of the shutdown is to complete a tie-in of the newly replaced section of the G20 pipeline to the existing G20 pipeline.

This will result in no water supply to parts of the following areas: Winchester Hills, Gillview, Mondeor, Suiderood and Glenanda.

Alternate water supply is being arranged for the affected areas. Further updates will be provided to residents.

Ends

Issued by: Johannesburg Water Communication and Marketing.