by David Monyetswale | Sep 27, 2021 | archive, Media Statement
Media Statement
27 September 2021
Johannesburg Water’s Systems Stable
Yesterday a veld fire under Eskom’s Snowden High-voltage Substation supply line severely affected Rand Water’s Zuikerbosch Water Treatment Works which feed to numerous Johannesburg Water reservoirs and towers. Power supply has since been restored and Johannesburg Water’s systems are stable.
With Rand Water Level-1 water restrictions already implemented, Johannesburg Water may implement further restrictions should the need arise, which will impact customers in higher lying areas with low pressure or no water supply. We urge customers to reduce water consumption during this critical time. Under Level-1 restrictions, watering of gardens is not allowed in summer months between 6 am and 6 pm (1 Sept to 31 March) and residents are also not allowed to wash driveways and paved areas using hose pipes.
Water Saving Tips:
Do not leave taps dripping
Wash your car on the grass, this will water your lawn at the same time.
Shorten your showering time
Use a glass of water to rinse when brushing your teeth.
Take shallow baths and avoid filling your bath to a depth greater than 100mm
Re-use grey water to water your garden or pot plants.
Johannesburg Water is committed to providing sustainable water and restrictions will be enforced in a form of fines to consumers who contravened the Water Services by-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.
by David Monyetswale | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
Johannesburg residents urged to use water sparingly
As the country embraces the spring season which leads to hot summer days and cool nights, residents of the City of Johannesburg are reminded that level-1 water restrictions are still in full force. Under level-1 water restrictions, watering of gardens is not allowed in summer months between 6 am and 6 pm (1 Sept to 31 March) and residents are also not allowed to wash driveways and paved areas using hose pipes. The 20% Rand Water restrictions are also still in place, it is therefore critical now to use water sparingly to ensure a continuous sustainable water supply and to avoid putting strain on reservoirs due to high water demand outstripping supply.
Further, Johannesburg Water is confronted with reservoirs’ and towers’ challenges in Midrand, Randpark Ridge and Kensington. These reservoirs and towers currently do not have enough capacity to supply water to residents in the area. We are working around the clock to ensure that we mitigate these challenges and plead with residents of the City of Johannesburg to assist us by being mindful of the amount of water that they use.
Water Saving Tips:
• Do not leave taps dripping
• Wash your car on the grass, this will water your lawn at the same time.
• Shorten your showering time
• Use a glass of water to rinse when brushing your teeth.
• Take shallow baths and avoid filling your bath to a depth greater than 100mm
• Re-use grey water to water your garden or pot plants.
Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:
• customerserviceemails@jwater.co.za
• 011 375 5555/086 056 2874
• SMS 076 333 5052
• www.johannesburgwater.co.za
• @Jhbwater- Twitter
• Johannesburg Water- Facebook
Johannesburg Water is committed to providing sustainable water and water restrictions will be enforced by fines to consumers who contravened the Water Services by-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.
by l3rato | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
Midrand water supply challenges
Rand Water our bulk water supplier had a burst on one of their bulk lines supplying their Klipfontein Reservoir last week. The Klipfontein Reservoir supplies water to all Johannesburg Water Midrand Reservoirs. Rand Water completed their repairs however had an issue with a bulk valve which was stuck in a closed position. This was rectified on Friday (17 September 2021) and there were improvements on our reservoirs. The recovery was however not sufficient and our Rabie Ridge, President Park as well as Grand Central Reservoirs were affected.
Currently, Johannesburg Water is struggling with water supply to our President Park Tower, the Grand Central Reservoir and Tower. The President Park Tower is on bypass but the high lying areas like Ebony Park are affected. The Grand Central reservoir is used to pump water into the Grand Central Tower which then feeds the Halfway House areas like the Midrand CBD, consequently the Grand Central Reservoir levels remains low, restricting Johannesburg Water to pump water into the tower.
The two entities are in constant engagements to supplement supply into Klipfontein Reservoir and such has resulted into increased reservoir levels. We will be monitoring this impact on our reservoirs and update residents.
We have placed water tankers in the affected areas as a form of alternative water supply.
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by David Monyetswale | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
Midrand water supply challenges
Rand Water our bulk water supplier had a burst on one of their bulk lines supplying their Klipfontein Reservoir last week. The Klipfontein Reservoir supplies water to all Johannesburg Water Midrand Reservoirs. Rand Water completed their repairs however had an issue with a bulk valve which was stuck in a closed position. This was rectified on Friday (17 September 2021) and there were improvements on our reservoirs. The recovery was however not sufficient and our Rabie Ridge, President Park as well as Grand Central Reservoirs were affected.
Currently, Johannesburg Water is struggling with water supply to our President Park Tower, the Grand Central Reservoir and Tower. The President Park Tower is on bypass but the high lying areas like Ebony Park are affected. The Grand Central reservoir is used to pump water into the Grand Central Tower which then feeds the Halfway House areas like the Midrand CBD, consequently the Grand Central Reservoir levels remains low, restricting Johannesburg Water to pump water into the tower.
The two entities are in constant engagements to supplement supply into Klipfontein Reservoir and such has resulted into increased reservoir levels. We will be monitoring this impact on our reservoirs and update residents.
We have placed water tankers in the affected areas as a form of alternative water supply.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
by l3rato | Sep 23, 2021 | archive, Media Statement
Media Statement
23 September 2021
As the country embraces the spring season which leads to hot summer days and cool nights, residents of the City of Johannesburg are reminded that level-1 water restrictions are still in full force. Under level-1 water restrictions, watering of gardens is not allowed in summer months between 6 am and 6 pm (1 Sept to 31 March) and residents are also not allowed to wash driveways and paved areas using hose pipes. The 20% Rand Water restrictions are also still in place, it is therefore critical now to use water sparingly to ensure a continuous sustainable water supply and to avoid putting strain on reservoirs due to high water demand outstripping supply.
Further, Johannesburg Water is confronted with reservoirs’ and towers’ challenges in Midrand, Randpark Ridge and Kensington. These reservoirs and towers currently do not have enough capacity to supply water to residents in the area. We are working around the clock to ensure that we mitigate these challenges and plead with residents of the City of Johannesburg to assist us by being mindful of the amount of water that they use.
Water Saving Tips:
• Do not leave taps dripping
• Wash your car on the grass, this will water your lawn at the same time.
• Shorten your showering time
• Use a glass of water to rinse when brushing your teeth.
• Take shallow baths and avoid filling your bath to a depth greater than 100mm
• Re-use grey water to water your garden or pot plants.
Residents are also urged to continue to report all burst pipes, leaking water meters, open hydrants to:
• customerserviceemails@jwater.co.za
• 011 375 5555/086 056 2874
• SMS 076 333 5052
• www.johannesburgwater.co.za
• @Jhbwater- Twitter
• Johannesburg Water- Facebook
Johannesburg Water is committed to providing sustainable water and water restrictions will be enforced by fines to consumers who contravened the Water Services by-law and consumers are urged to report non-compliance to the JMPD 24/7 hotline on 011 758 9650.
by l3rato | Sep 16, 2021 | archive, Media Statement
16 September 2021
Media Statement
Water supply interruption affecting Sandton areas
Rand Water, our bulk water supplier notified us of a burst pipe on their line that will affect a number of Johannesburg Water meters in the Sandton area. The bulk supplier is currently excavating and the estimated time for completion of repairs is not yet known.
Johannesburg Water is in the process of organizing alternative water supply in the form of tankers for the areas affected. A comprehensive list will be placed on our social media pages.
Reservoirs and areas affected:
LinksField and Alexander Park Reservoir:
Randjieslaagte Reservoirs: Bramley, Glenhazel, Rembrandt Park, Lyndhurst
Linbro Park Reservoir: Alexander, Kew, Modderfontein A.H, Longlake, Linbro Park, Marlbhoro
Marlboro Reservoir: Morningside, Rivonia, Parts of Bryanston, Gallo Manor, Paulshof , Sunninghill
Illovo Reservoir: Sandown, Morningside, River club, Strathavon
Morningside Reservoir: Morningside, Riverclub, Benmore Gardens
Bryanston Reservoir: Douglasdale, Lonehil, Witkoppen, Rivonia , Fourways , Bryanston , Dainfern
An update on the repairs will be updated on our website ad social media pages.
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