by l3rato | Jun 11, 2020 | Interruptions 2020
1. Suburb(s) affected: Orange Farm ( Stratford Ext 2,3 and 4, Orange Farm Ext 3)
Date: 17 June 2020
Time: 09:00-17:00
Impact: No water
Reason: Zero Drop test for DMA projects
2. Suburb(s) affected: Protea South
Street names: Alekhine St to Wanderers St, Dulwich St to Church St
Date: 18 June 2020
Time: 08:0017h00
Impact: No water
Reason: Tie-in
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Jun 9, 2020 | Interruptions 2020
1. Douglasdale: Kindly note that our teams are currently working on burst pipes on corner Penguin and Leslie and corner Jakana off Plover and Alexandra. We don’t have an estimated time of completion currently. Apologies for such an inconvenience.
2. Please note the water tank locations in Deep South for the ongoing shutdown:
Lenasia South
• Corner Liverpool and Lancaster
• Corner Sheffield and Cambridge
• Corner Kent and Imperial
• Andes Street, opposite Kiasha Park School
• Sierra Nevada at School
• Corner Cosmos and Impala
• Corner Kingfisher and Stormvoel
• Wimbeldon Street, opposite the dump
• Drakenstein Street
• Corner Witwatersrand and Church
Vlakfontein Proper
• Next to Madala Clinic,
• Opposite Nkululenko School,
• Corner of Sihlakothi and Guinea Fowl Street
Vlakfontein Ext 1,
• Bana Bakamoso Centre,
• Zama Zama Bottle Store,
• At the Trust,
Vlakfontein Ext 2,
• Next to Jomo Tarven
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Jun 5, 2020 | Interruptions 2020
Unplanned interruption
1. Suburb(s) Affected: Norwood
Date: 09 June 2020
Time: 09h00-18h00
Impact: No Water
Reason: Installing fire hydrants and link pipe
Planned interruption
1. Suburb(s) Affected: Reuven ext. 1
Date: 15 June 2020
Time: 09h00-19h00
Impact: No water
Reason: Connecting new uPVC pipe
2. Suburb(s) Affected: Willaway, Kyalami Tarrace
Street Names: Lyndore Ave, Springwell Ave, Maple Dr, Cellar Cl, Claret Cl, Nonyane Rd, Vilenchia Rd
Date: 16 June 2020
Time: 09h00-16h00
Impact: No water
Reason: Commissioning of water services
Water Tanks: 1 Tanker at Kyalami Preparatory School, Cnr Maple and Lyndore
We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | Jun 3, 2020 | Interruptions 2020
Unplanned interruption
1. Fourways
Please kindly note that there’s a burst pipe affecting Fourways, Douglasdale and surrounding areas. The team is onsite and estimate to be done at 22:00 this evening.
Planned interruptions
1. Suburb(s) Affected: Lenasia South, Lehae, Zakariya Park, Vlakfontein, Magson Manor, and Fine Town
Start date: 09 June 2020 – 08:00
End date: 10 June 2020 – 10:00
Impact: No water
Reason: Install control valve
Water Tankers: Will be provided
2. Suburb(s) affected: Portion of Orlando East and Diepkloof Zones 1; 2; 3 and 6
Date: 09 June 2020
Time: 08h00-19h00
Impact: No water
Reason: To replace a 600mm diameter valve
3. Suburb(s) affected: Selby Phase 1
Street names: Westex Street, John Street, Webber, Booysens
Date: 09 June 2020
Time: 08h00-19h00
Impact: No water
Reason: Tie in
4. Suburb(s) affected: Selby Phase 1
Street names: Kay Street and Loveday Street
Date: 10 June 2020
Time: 08h00-19h00
Impact: No water
Reason: Tie in
5. Suburb(s) affected: Selby Phase 2
Street names: Webber Street and Rogers Street
Date: 11 June 2020
Time: 08h00-19h00
Impact: No water
Reason: Tie in
6. Suburb(s) affected: Booysens Phase 2
Street names: Cnr 4th Street and 2nd Avenue and Cnr 4th Street and 5th Avenue
Date: 11 June 2020
Time: 08h00-19h00
Impact: No water
Reason: Connecting new Upvc pipe
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /
by l3rato | May 25, 2020 | Interruptions 2020
Please note, customers in Riverside View and Cosmo City currently using pre-paid tags will not be able to buy water due to the system crashing down.
Our IT team is currently working on the new server which we expect to be concluded later today. We are organising water tanks for the affected consumers and will advise of locations shortly. Apologies for the inconvenience.
by l3rato | May 22, 2020 | Interruptions 2020
1. #SystemMaintenance
Kindly note that our email service will not be available due to a system maintenance from Friday 22/05/2020 (20:00) to Sunday 24/05/2020 (12:00). Please call COJ call centre at 086 056 2874 to log all queries.
2. #Sandton
Please note that there have been delay with the repairs to the emergency burst pipe. The team will start with repairs tonight. The estimated time for completion of repairs is tomorrow morning
Suburb(s) Affected: Sandhurst, Sandton City, Parkmore, Atholl Gardens, Strathavon, Sandown, Morningside, Hurlingham, Benmore Gardens, Inanda, New Brighton, Hyde Park, Killarney.
Date: 22- 23 May 2020
Impact: No water
Reason: Repair burst pipe on a 375mm dia pipe corner Grayston Drive and West Street, Sandton.
Suburb(s) Affected:Sandhurst, Sandton City, Parkmore, Atholl Gardens, Strathavon, Sandown, Morningside, Hurlingham, Benmore Gardens, Inanda and New Brighton
Date: 22 May 2020
Time: 08:00- 18:00
Impact: No water
Reason: Repair burst pipe on a 375mm dia pipe corner Grayston Drive and West Street, Sandton.
Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.
Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /