Water Interruptions

 

 

Ennerdale – There is a burst pipe on corner third avenue and James Street, Ennerdale. Team is attending to it and causes water supply problems in the area.
We appeal for your patience.

MidEnnerdale – There’s a burst pipe affecting supply in the area, the team is attending to it and water should be restored late this evening. Apologies for the inconvenience

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

Please kindly note that a team is onsite to do repairs. They are currently excavating. Unfortunately there is no estimated time for completion of repairs. We will keep you updated.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

We are currently experiencing high water demand at Ennerdale Lawley reservior water supply. We will close the reservoirs tonight from 7pm and reopen on Friday 1 May 2020 at 4am to allow reservoirs to pick up storage. Affected areas are Ennerdale all extensions, Lawley all extensions.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

UPDATE – The pipe kicked off when we open water earlier, team still busy with repairs and expect to complete and restore water around 22:30. Apologies for the inconvenience.There were 2 burst pipe in vorna valley today, one in Berger road, another in Pretorious road. We have finished repairs in Berger road. Pretorious road will be finished in 2 hours. We will open water all at once.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

UPDATE: 24 April 2020, 20H50pm – JW team has finished tightening the bolts, now balancing the pipe and light compaction, fitter on the way to open water. Please note it will take a while before everyone has water in their taps as the line was completely empty. Thanks for your patience.

UPDATE: 24 April 2020, 18H20pm – We are making some progress as the team is busy installing cascade clamps to wrap the 1.3 meter diameter pipe. We expect to complete in the next 4-5 hours and will immediately start pressuring the line. Apologies for the inconvenience.

 

UPDATE: 24 April 2020, 16H20pm – Repairs are still in progress. We appeal for patience. Water tankers are still available to assist.

UPDATE: 24 April 2020, 14H00pm – The team has completed the excavations and busy constructing couplings to join the pipes together. We appeal for patience and there is still no ETA at this moment. Water tankers are still available to assist.

UPDATE: 24 April 2020, 07H40am – We were unable to adequately excavate the pipe area properly, we have requested an excavator, which will be on site this morning. Ten trucks are out roaming the affected areas. Apologies for the inconvenience.

UPDATE: 19H40 – ‪We have six water tanks and ten trucks are roaming in the high lying areas. President Park reservior reservior relatively empty. The JW team is on site and excavation has commenced. Please do use water sparingly

UPDATE: 16H30 – Repairs are still in progress. We appeal for patience. Water tankers are still available to assist.

UPDATE: 15H00 – The team has completed the excavations and busy constructing couplings to join the pipes together. We appeal for patience and there is still no ETA at this moment. Water tankers are still available to assist.

UPDATE: 08H00 – We were unable to adequately excavate the pipe area properly, we have requested an excavator, which will be on site this morning. Ten trucks are out roaming the affected areas. Apologies for the inconvenience.

‪We have six water tanks and ten trucks are roaming in the high lying areas. President Park reservior reservior relatively empty. The JW team is on site and excavation has commenced. Please do use water sparingly.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /