Water Interruptions

 

 

Suburb affected: Ivory Park All Extensions, Kaalfontein, Ebony Park, Glen Austin, Austin View
Date: 23-24 April 2020
Time: 13h00- To be confirmed
Impact: No water
Reason: Repairing a 700mm burst pipe
Water tankers: Roaming tankers available

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

UPDATE: 16H00 – Due to excessive water demand at Ennerdale and Lawley. Ennerdale reserviors and Lawley will be closed tonight at 19H00 and will be opened in the morning (Friday) at 4H00am.

People who will be using water deep at night or early hours before 4am are urged to keep water in containers. Affected areas will be Ennerdale and Lawley all Extensions.

UPDATE: 12H00 –  The demand at Ennerdale is extremely high, we urge the community to use water sparingly and report any burst pipe to call centre : 0113555555, email: customer@jwater.co.za, Twitter: @JHBwater, Facebook : Johannesburg Water.

We are currently experiencing high water demand at Ennerdale/Lawley water supply. Ennerdale reservoirs are currently very low while Lawley reservoir has run empty. We will close Lawley reservoir to build storage.
We will be supplying Lawley 2 residents with stationery water tankers. Location of the stationery tankers will be confirmed. We urge residents to save water and not leave taps running.

Tankers will be allocated as follows:
1. Simelane Street (2 tankers)
2. Mafikile street
3. Paul street
4. Dingane Street
5. kwena Street
6. Mopane street
7. zwane street

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

Please note that we are busy closing water supply to Cosmo and Lenasia Hospital Hill reservoirs due to a burst on the supply line. Networks is busy preparing to do repairs.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

Kindly note that we are aware of the water outage in Northwold, Randburg. The call has been logged and escalated with the depot. The reference number is 402584283

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

Lawley
Please note that Lawley reservoir feeding Lawley 2 is very low in water storage. We have to close the reservoir to build up storage capacity. Affected areas is Lawley 2, we urge residents to keep water in containers for drinking and hygiene purposes.
Roaming Water tankers are available, starting at Simelane Street, to Fikile street near fire station and to other streets.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /

Water Interruptions

 

 

UPDATE:16H00The team is still busy with repairs. The estimated time of completion of repairs is 19h00.

UPDATE: 11H00The team has received the material needed for repairs. We unfortunately still don’t have an estimated time of completion. We will keep updating.

 

he team is onsite busy with repairs. We do not have an estimated time of completion of repairs. We will update throughout the day. Water tankers are still available for use.

 

The pipe has burst in the same spot, team is back onsite to check the pressure and ensure that the site is safe again for work to resume. A roaming truck will also be dispatched to assist in the meantime. Apologies for the inconvenience.

We appeal to all to use water sparingly and to remind them that level one water restrictions are still in place. Watering of gardens is not allowed between 6 am and 6 pm in summer months (1 Sept to 31 March) and furthermore, it is not allowed to wash paved areas and driveway using hosepipes.

Residents are encouraged to subscribe on our website, to our SMS notification service for alerts on planned or unplanned service interruptions. More information can be obtained on twitter: @jhbwater; Facebook: Johannesburg Water and our website.

Customer service inquiries:
24 hour Hotline: 011 688 1699/ 086 056 2874
SMS line: 076 333 5052
Email: Customer@jwater.co.za
Website: /